martin van de steenoven

* Worked with Triton, Baan IV, BaanERP under Windows 2000, Windows 2003, IBM AIX, HP UX, Sun OS, with Microsoft SQL, b-ISAM, Oracle and Informix databases . The work consisted of managing maintaining various databases and operating systems * installing and setting up the various Baan applications * create VRC structures * daily Baan application management * migrations of Triton to Baan IV, Baan IVb to IVc, Y2K and Euro updates * PMC patch management * document using DEM * system sizing for customers * performance tuning of databases and operating system * where possible use of scripting to optimize processes.

* Support local site admin processes such as IT asset management, leaver's process, mobile phone and Tcom invoice admin, local IT website updates and site end user communication, audits, sourcing of IT equipment incl. exception handling and approvals. * Lead local rollouts of various IT driven projects. * Provide systems and application support/consultancy for systems and applications. * Serves as a 2-way-point of contact. * Act as an intermediate between end users and the service delivery party in escalation of issues. * Perform hands-on tasks where needed. * Communicate IT policies, plans and priorities to the site. * Proactive participating in identifying shared improvement opportunities, seeking innovative solutions as appropriate. * Engaged with the IT managing processes with a focus on continuous improvement and savings opportunities.

* A a System Engineer I have worked on several project, including converting emails from GroupWise 5.5 to Microsoft Exchange PST files * data migration from Novell file server to Windows 2003 using Visual Basic scripting * solving issues in distributed file sharing (DFS) * setting up Microsoft Automated Deployment Services (ADS) for Windows 2003 servers * data migration of file server to a clustered file server. As a Senior System Engineer I was teamlead for the daily operations, managing servers at multiple customers. During this period I have worked with Windows 2003 Server, Exchange Server 2003, Windows 2008 Server, McAfee ePO, Citrix MetaFrame, VMware ESX Server and virtual machines.

JCN Computersystemen used to be an IT serviceprovider. The main business was assembling and selling PC computers. Tasks: Development customer specific software, internal system management, installation networks at internal office and at customer sites (cables and servers), and installation and maintenance internetsites of JCN and it's customers

* Directly reporting to European IT Lead * Responsible for multiple site in the Netherlands; Dordrecht, Leiden, Ouderkerk a/d IJssel, Zaandam * Support local site admin processes such as IT asset management, leaver's process, mobile phone and Tcom invoice admin, local IT website updates and site end user communication, audits, sourcing of IT equipment incl. exception handling and approvals. * Lead local rollouts of various IT driven projects. * Provide systems and application support/consultancy for systems and applications. * Serves as a 2-way-point of contact. * Act as an intermediate between end users and the service delivery party in escalation of issues. * Perform hands-on tasks where needed. * Communicate IT policies, plans and priorities to the site. * Proactive participating in identifying shared improvement opportunities, seeking innovative solutions as appropriate. * Engaged with the IT managing processes with a focus on continuous improvement and savings opportunities.