martin joseph

senior .business executive

About

Integra Global Solutions Corp is an outsourcing company with a focus on providing value to our clients on a consistent basis. We specialize in executing the following critical business processes -Customer Support-Inbound/email/Live chat -Virtual Assistants -Property management and Real estate back office support -Web Research

Country

united states

City

wexford

Industry

outsourcing/offshoring

Skill

cold calling, customer service, negotiation, web based research, direct sales, e mail support, chat

Experience

senior business ececutive

quantity takeoff

2014-3 - Present · 12 yrs 7 mos

* We work with all types of commercial and residential estimation projects. We have an experienced team of estimators working for our clients. * Please find the services we offer below: * Take off / Estimation Service List: * Roof and Side * Floor, Wall and Ceiling Finish * HVAC * Masonry * Drywall * Metal Frame * Paint * Lumber and Hardware * Concrete * Pavement and Parking * Plumbing * Landscape * Electrical

senior process associate

kgisl

2006-2 - 2014-2 · 8 yrs 1 mo

senior .business executive

integra global solutions corp

2014-3 - Present · 12 yrs 7 mos

senior business executive

integra call center

2014-3 - Present · 12 yrs 7 mos

* We can help you in: * Inbound call center * Outbound call center * Email or ticketing support * Live chat support * Technical support * Helpdesk support * Business hours, after hours or 24/7 * Benefits: * Psychological angle to customer support * Support using phone, email and live chat * Quick resolution to customer issues * Convert customers into your fans * Business hours or 24/7 support * Trained staff ready to start immediately * Useful reports that provides excellent insights * Local number for your customers to call in * Close to 100% uptime * Save atleast 40% of your current costs * Staff who have ability to convert a visitor into a sale * Pain free transition of your tasks * Type of calls can we handle for you * Product enquiries * Pre sales calls * Post sales calls * Complaint handling * PC support * Remote login support * Software support * Custom call handling (specific to your business)