Martin Hladký
jednatel @ norto
About
Jsem zakladatelem společnosti norto - českého výrobce luxusních bazénů 3v1 s vlastním evropským patentem. Bazény s nastavitelnou hloubkou navrhujeme, stavíme i udržujeme. Varování - kdo jednou viděl norto, běžný bazén už mu nestačí!
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Czechia
Construction
Service Delivery, Outsourcing, Telecommunications, ITIL, Integration, Management, IT Operations, Negotiation, IT Service Management, Team Management, Strategy, Pre-sales, Software Project Management, Contract Negotiation, IT Management, Business Analysis, Project Management, Business Process, BSS, Team Leadership
Experience

Project Manager
Prague, The Capital, Czech Republic
Contracted as freelancer to provide ICT project/programme management. Delivery of Flexible Workspace programme, projects of Desktop Virtualisation, Data Leakage protection and NAC 802.1x, managing ICT deliveries for new HQ buildings in Prague and Hradec Kralove.

Group Office Operations Director & CIO
Praha
Reporting directly to CEO, managing team of 90+ professionals in 9 departments: IT, Facility, Constructions, Acquisitions & Divestment, Logistics, Car Fleet, Back Office, Car Transfers, and Warehouse & Archive. Emphasis on efficient and timely development project implementation, continuous cost cutting, KPI focus and reporting.

Director of Managed Services Operations in EMEA region
Set-up and provisioning of OSS/BSS MSO and technical support for Vodafone CR, Callax Germany, Warid Telecom Uganda, Warid Congo (incl. contract negotiation, consequential constitution and direct management of African local teams working 24/7) Management of service delivery based on SLA (Service Level Agreement) and/or SAL (Service Availability Level), incl. deployment of new releases based on ITIL

Director of Network Solutions dept.
SITRONICS Telecom Solutions, Czech Republic a.s.
Project management, incl. site survey, solution design, implementation, system integration, and customer acceptance testing Managing of technical support provisioning based on SLA for 24/7/365, incl. global spare parts management

COO
RWE Energy Customer Services CZ, a.s.

Member of Executive Board
RWE Energy Customer Services CZ, a.s.
Nominated by mother company Transgas, later RWE Leading the team for gas and non-gas services split-up Preparations of residual company sale (TransgasNet, later named net4net, now part of DialTelecom)

Development & Construction Director
RWE Energy Customer Services CZ, a.s. (former TransgasNet, a.s.)
Product and Technical Development Project Management of network construction (incl. fibre optic cable routes country wide)

Adviser of General Director
Transgas, s.p.
Primary responsibility for telco business and assets split-off Coordination of a team for strategy and business model definition, incl. SLA for business critical services Negotiations with potential strategic partners

Technical Manager for CZ and SK
Marconi (former GPT)
Pre-sales technical support Project implementation Post-sales technical assistance

Corporate Data Network senior specialist
Design and deployment of first wide area network for business data interconnecting power plants and substations (till then CEZ used just point to point dial-up or couriers with floppy disks!), based on X.25, later upgraded to Frame Relay, implementation of 24/7 O&M processes for WAN
Martin Hladký's Contact Information
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