Martin Hendriksen

Strategic Planning & Customer Experience Director @ NEXUS Automotive International SA

About

Extensive market research and video recorded mystery shopping experience in automotive, retail, banking and other industries. Automotive business development in Sub-Saharan Africa, Oceania, ASEAN, India Specialties: automotive market research, video recorded mystery shopping, automotive business development

Country

South Africa

City

City of Johannesburg

Industry

Automotive

Skill

Collaborative Problem Solving, Leadership Development, Artificial Intelligence (AI), Business Strategy, Business Planning, Market Research, Vehicles, New Business Development, Automotive, Management, Customer Satisfaction, Marketing Strategy, Pricing, Change Management, Strategic Planning, Retail, Product Development, Operations Management, Marketing Communications, Negotiation

Experience

Strategic Planning & Customer Experience Director

NEXUS Automotive International SA

2022-10 - Present · 4 yrs

Continental VP Sales & Business Development - Africa / Middle East / Russia / Asia Pacific

NEXUS Automotive International SA

2022-10 - Present · 4 yrs

Global Business Development Director

NEXUS Automotive International SA

2018-9 - 2022-10 · 4 yrs 2 mos

Johannesburg Area, South Africa

Global Business Development Director at NEXUS

Business Development Director Sub-Saharan Africa, Oceania, ASEAN, India

NEXUS Automotive International SA

2015-2 - 2022-10 · 7 yrs 9 mos

Johannesburg Area, South Africa

Business Development for Sub-Saharan Africa, Oceania, ASEAN, India

Member

TALENTS4AA

2022-3 - Present · 4 yrs 7 mos

Paris, Île-de-France, France

Country Manager - South Africa

GiPA

2014-9 - Present · 12 yrs 1 mo

Johannesburg Area, South Africa

Clear Strategy Company manages the activities of GiPA (www.gipa.eu) in South Africa (Martin Hendriksen is the Country Manager for South Africa)

Managing Director

Clear Strategy Company (Pty) Ltd

1997-1 - Present · 29 yrs 9 mos

Johannesburg Area, South Africa

Automotive industry market research and strategy consulting expert. Specific expertise in customer experience measurement and improvement strategy. Extensive experience in the automotive aftermarket (Sub-Saharan Africa)

Director

The Marketing Shop

1991-1 - 1997-11 · 6 yrs 11 mos

Johannesburg Area, South Africa

Broad range of marketing services offered. The automotive division provided aftermarket research and consulting services.

Education

INSEAD

International Business

2025-1 - 2025-1 · 1 mo

I recently completed the INSEAD Aftermarket Executive Program by NEXUS, a transformative experience focused on the future of the automotive aftermarket industry. This program, developed in partnership with INSEAD faculty, provided deep insights into global megatrends and the strategic agility required to lead through industry-wide disruption. Engaging with a global network of CEOs and top-tier executives allowed for meaningful exchanges on innovation, sustainability, and forward-thinking leadership in today’s complex business environment.