martin castledine

engineering and commercial manager

About

Commercial Manager at Hydrastore in Birmingham ,supplying hydraulic components,services & systems within engineering and manufacturing industrires. Previously Service Manager/Engineer in the Mobile Crushing and Screening industry, working within the Construction,Quarrying and Mining sector for the past 14 years, initially within manufacture, service management and customer support.

Country

united kingdom

City

derbyshire

Industry

mechanical or industrial engineering

Skill

mining, minerals, metal fabrication, hydraulic systems, maintenance management, hydraulics, engineering, manufacturing, commissioning, maintenance and repair, heavy equipment, preventive maintenance, coal, plant maintenance, factory, troubleshooting, mineral processing, conveyors, crushing, planned preventative maintenance, mechanical engineering, machinery, spare parts, steel, automation, safety management systems, machine design, machining, supervisory skills, predictive maintenance, continuous improvement, gold, material handling, electricians, inspection, materials, process engineering, drilling, 5s, procurement, iron ore, project engineering, pumps, management, process improvement, construction

Experience

extec screens and crushers

extec screens & crushers

2001-2 - 2009-8 · 8 yrs 7 mos

service manager

sandvik

2012-3 - 2014-12 · 2 yrs 10 mos

* Manage a team of Engineers & office personnel giving service/tecnical support & commissioning of mobile crushing & screening equipment globally. * Manage the teams Individual performance plan & set the individual KPI's * Ensure compliance of company safety policies . * Duties include co-ordinating Commission and Support visits to customer sites globally installing & maintaining Mobile crushing & screening equipment. * Deliver remote technical support to Customers & local technicians. * Investigate and produce Service Bulletins to support the product. * Provide wear and spare parts technical support to our after market team. * Work with internal departments to develop aftermarket and service offerings to support the product * Meet with Dealers/Distributors to discuss service/technical issues to improve product reliability & customer satisfaction. * take financial responsibility for the Service departments budgets.

technical service support manager

sandvik

2009-8 - 2012-12 · 3 yrs 5 mos

* Supply Product Support for Sandvik Mobile Crushing & Screening Products globally. * Assist with the development of customer service visits and programmes. * Support the Service manager with the day to day running of the service team. * Assist with the training needs of the global service team. * Supply wear and spare parts support to our aftermarket teams. * Assist with the development of global customer offerings.