Martha Bauer

As an administrative professional at Donovan Insurance Brokers, I support the day-to-day operations of the office, assist clients, and help maintain an efficient and organized workflow across departments. In this role, I’ve been developing strong organizational and communication skills while gaining valuable experience in the insurance industry. I'm enjoying the opportunity to grow professionally in a fast-paced office environment and contribute to a dedicated and knowledgeable team.

Lead Medical Aesthetician - Oversee day-to-day clinic operations, ensuring a smooth and efficient workflow while maintaining a high standard of patient care - Perform a variety of treatment procedures for patients including laser hair removal, Co2 CoolPeel laser resurfacing, Forma radio frequency skin tightening, DP4 microneedling, and Lumecca IPL. - Consistently drive revenue by excelling in laser treatment sales, diverse aesthetic treatment packages, and product sales, achieving and surpassing targets through personalized client consultations and a results-driven approach. - Educate patients about clinic procedures, and medical-grade skin care products, fostering informed decision-making and enhancing patient satisfaction. - Develop and manage marketing content for the clinic’s Instagram and email list, including promotional reels, engaging stories, leading to increased visibility and enhanced client engagement. - Schedule patient appointments effectively using the Jane App optimizing clinic resources and improving overall patient experience

- Oversaw day-to-day salon operations - Managed product inventory for both back bar and retail product, ensuring proper stock levels and effective merchandising to maximize sales - Experience with Microsoft Office, Word, Excel, and Outlook - Managed the salon’s Instagram account, creating daily posts and stories showcasing stylists’ work and promotions - Designed promotional materials, using Canva for in-salon, events, product, promotions, and seasonal campaigns - Scheduled client appointments effectively using Milano Software to maximum stylist availability and client satisfaction

During the COVID-19 pandemic, I launched a small business offering personalized nail and skincare treatments. I managed all aspects of the business, from delivering high-quality services to overseeing scheduling, inventory, and marketing. I built a loyal client base by providing exceptional service, staying up-to-date with industry trends, and adapting to the challenges of the pandemic. My experience not only honed my technical skills but also sharpened my business management abilities, making me confident in delivering results in a dynamic environment

Performed advanced facials, Silk Peel Microdermabrasion, spa body treatments, manicures, and pedicures