marta jaszczyk

* Responsibilities: * Cooperating with multiple stakeholders for target vision alignment to deliver sustainable solutions * Eliciting requirements (functional and non-functional) in cooperation with business and technology areas * Securing requirements traceability during end-to-end development * Requirements documentation and quality assurance * Process modeling (BPMN, UML), Business Rules Analysis, Decision modeling, Functional decomposition * Product approval and process Risk mitigation, delivering requirements under GDPR lawful basis and driving Business Continuity * Achievements: * Organizing interactive Webinar for Nordic Corporate Customers * Finalizing Product approval for premium API service * Process model for long term solution related to Pricing, Billing and Charging * BCP sign - off and Walkthrough test performance

* Responsibilities: * Analysing and feeding content into solution provided by the supplier. * Achievements: * Participation two projects related to search engine and picture content.

* Responsibilities: * Project Coordination: Implementation of low-code platform and BM Software, Data integration and Business Intelligence tool implementation support, Data transfer optimization between company sites. * Project Management support: Defects in service delivery to the final customer, Customer Experience Map - Smart Facilitator of FCR Increase, Process automation - process efficiency increase. * Finance and governance data management: Contract data, SLA delivery, high and low level customer based reporting. * Analyze Operational needs to design and deliver BSC evaluation model. * MIS team coordination, design targets, ensure deliverables fulfill operational requirements. * Manage Reporting centralization model, coordinate area business analysts. * Achievements: * Delivery of new Balanced Scorecard model. * Work management tool implementation. * Data governance model delivery. * Tool migration potential analysis basing on Operational needs and costs. * Support in the automation development model creation basing on Agile methodology.

* Responsibilities: * Create and generate management reports in a timely and accurate manner (Balanced Scorecard, KPIs). * Cooperate with cross-functional operations and support teams to resolve complex problems/issues related to data management and reporting. * Develop MIS related improvements, seeking efficiency and quality control. * Achievements: * Participation in creation of A3 reporting system for Management. * Reduction of manual data registration. * Dashboard designing and implementation. * Three months international project in Portugal (MI implementation).

* Responsibilities: * International payments completion, Business banking area support. * Gathering data related to quality results across Operational areas with * root cause analysis. * Communication with UK customers holding Postal Accounts. * Achievements: * Quality reporting creation and monthly delivery. * Participate in implementing Value Stream Mapping process modeling. * Low - level area reporting scheme for middle management.

* Responsibilities: * Project Coordination: Implementation of low-code platform and BM Software, Data integration and Business Intelligence tool implementation support. * Business Analysis Coorfination: requirements gathering, user stories, documentation. * Finance support and governance of internal data management. * Communication with Onshore Command Center and Governance and Control in relation to contracts process migration and reporting. * Achievements: * Delivery of Phase 1 - data tables, communication, RPAs adaptation. Phase 2 - core management functionalities. * Performing stakeholders workshops for knowledge sharing purposes and requirements elicitation * BI data model concept and data contingency plan. * Completion of deployment low - code training. * Governance Audit recommendation delivery. * Process migration coordination to offshore.

* Responsibilities: * Contacting potential clients to establish agreement as well as arranging meetings and workshops * Planning and overseeing new marketing initiatives * Attending conferences, meetings, and industry events * Developing quotes and proposals for clients * Developing goals for the development team and business growth and ensuring they are met * Training personnel and helping team members develop their skills * Achievements: * Establishing business relationships with pilot - phase customers * Managing Business requirements elicitation enabling to deliver testable model for validation and implementation * Delivery of detailed event plan for 2020 including pitching activities