marta baszczyk

accounts receivable supervisor

About

I am the person who loves life and is not afraid of it. I enjoy challenges and new ambitious tasks. I love to meet new people and cooperate with them. I am open minded and a very positive worker. I developed into a hard working team player, extemely ambitious and a strategic planner. I am well presented, efficient and proactive. I have a huge power of acting that makes my each day full of surprises and adrenaline.

Country

poland

City

poland

Industry

accounting

Skill

customer service, microsoft office, communication, team building, english, project management, team leadership, training, financial analysis, process improvement

Experience

accounts receivable accountant

southwestern business process services ltd. (bpo) part of capita plc

2009-6 - 2013-9 · 4 yrs 4 mos

* phone and email contact with customers * solving general issues, handling complaints * supporting supervisor on more advanced issues * training new team members * refunds

accounts receivable supervisor

capita

2014-6 - Present · 12 yrs 4 mos

accounts receivable team leader

southwestern business process services ltd. (bpo) part of capita plc

2013-9 - 2014-6 · 10 mos

* Assisting Supervisor in coordinating the team * Point of contact between Supervisor and team members * Ensuring external SLA’s and internal KPI’s are being kept * Training team * Contact with custoners, quality tests, emails, accounts analysis * Working to tight deadlines