
marsha castilleja
payroll specialist
About
Result focused customer service manager with proven ability to assess needs of the business to effectively promote goods and services. Accomplished leader with expertise in operation management, product management, merchandising, personnel recruitment, training, and professional development. Highly motivated self-starter with strong interpersonal and persuasive communication skills. Strong closer; expert in establishing rapport and client trust.
united states
denver
information technology and services
customer service, retail, sales, store management, microsoft office, recruiting, team building, leadership, hiring, loss prevention, retail sales, employee relations, team management, interviews, employee training, talent acquisition, onboarding, human resources, performance management, sales force development, merchandising, visual merchandising, payroll, customer retention, inventory management, new hire orientations, inventory control, event planning, social media marketing, social media, payroll processing, data entry, sales management, salesforce.com, powerpoint, microsoft excel, human resources information systems, coaching, performance appraisal, sourcing, time management, training, leadership development, public speaking, payroll management, profit, store operations, social networking, management, trend, event management
Experience

payroll specialist
homeadvisor

inventory manager and pharmacy technician
wheat ridge professional pharmacy
* As an inventory manager I maintain pharmacy inventory by checking pharmaceutical stock to determine inventory level * anticipating needed medications and supplies * placing and expediting orders * verifying receipt * removing outdated drugs. I prepare reports by collecting and summarizing information on all controlled substances regulated by DEA. As a pharmacy technician I help healthcare providers and patients by greeting them in person and by phone * answering questions and requests * referring inquiries to the pharmacist

account manager
the root group

associate manager
coach
As a manager at Coach for the past nine years my primary position was visual merchandising with a once monthly set as well as daily and weekly updates to keep up with the needs of the business to ensure sales. As associate manager not only was I responsible for managing the visual aspects of the store, I successfully managed and coached our staff to produce sales and client relationships. We successfully implemented SalesForce to produce sales and improve customer interactions. My personal managerial duties also included recruiting, business management, sales and performance evaluation.

barista
starbucks
By bringing people together over coffee, Starbucks has become one of the world's best-known and best-loved companies. We purchase, roast and serve award-winning coffee. We also offer Italian-style espresso beverages, cold blended beverages, delicious food, premium teas and selected compact discs through our retail stores. Working at Starbucks is a lot like working with your friends. When you work here, you're not an "employee" – we call ourselves "partners" because we believe in shared common goals and mutual success. We're dedicated to serving ethically sourced coffee, caring for the environment and giving back to the communities where we do business.Starbucks is an equal opportunity employer of all qualified individuals, including minorities, women, veterans and individuals with disabilities.
Education
arizona state university
anthropology
Urban planning is shaping the way our cities, states and communities operate, how people navigate the globe, and how cities are planned for success. Urban planners guide communities in making wise decisions about their use of land and resources. The BSP program in urban planning provides students with expertise in both the analysis and the synthesis of the physical, social, political and economic issues that shape urban and regional development.
marsha castilleja's Contact Information
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