maroua khoris

Chargé de support applicatif @ Concentrix

About

I hold a Bachelor's degree in Software Engineering and a MERN Full Stack Developer certificate. I have had the opportunity to work with various programming languages and frameworks, and I believe that technology is an ever-evolving field with endless opportunities to learn. As a result, I continuously update my skills through self-learning and staying current with new technologies. I have two years of professional experience in the field. ⚙️ Frameworks and languages: React.js, JavaScript, Node.js, Express.js, Redux, Laravel, Flutter 🗄️ Databases: MySQL, MongoDB, phpMyAdmin, SQL, Oracle 🧪 Testing Environment: Postman 📋 Methodologies: Agile, Scrum

Country

Morocco

City

Casablanca

Industry

Computer Software

Skill

jQuery, Outils UML, API REST, GitHub, Méthodes agiles, Test unitaire, Conception de projets, MySQL, Flutter, Laravel, Node.js, JavaScript, MERN Stack, React.js, PHP, HTML, Bootstrap, Langage de modélisation unifié (UML), Feuilles de style en cascade (CSS), WordPress

Experience

Chargé de support applicatif

Concentrix

2024-2 - Present · 2 yrs 8 mos

Rabat, Rabat-Salé-Kénitra, Maroc

• Developed a Zendesk management dashboard using a pre-built admin template, Laravel backend, and Zendesk APIs. • Automated call audio transfers from NICE to an internal system with badges and scripts. • Integrated Adobe Sign with Zendesk and MaxContact API to send and track injury documents. • Conducted root cause analysis on recurring issues.

Developpeur Mern stack

Ark-x Talent Solutions

2023-8 - 2023-12 · 5 mos

Casablanca-Settat, Maroc

•Developed responsive store and admin interfaces using ReactJS, Redux, and pre-built frameworks such as Material UI and Tailwind CSS. •Built backend APIs with Express.js and Node.js packages to manage store data. • Created data models using MongoDB and associated tools. • Collaborated with team members via GitHub and Git. • Conducted initial API testing using Postman. • Implemented encryption methods for secure data storage and transmission. • Maintained clear documentation of system architectures, workflows, and coding standards for reference by other team members

Développeur web

SOTRUCK MAROC

2021-10 - 2022-9 · 1 yr

Maroc

• Development of responsive interfaces for a web application specialized in truck tracking within the digitalization of logistics transportation, using PHP, Laravel, and Bootstrap. • Integration of Teltonika GPS APIs for map creation. • Design and development of admin interfaces for data visualization. • Database design and creation using SQL. • Participation in initial testing. • Engaged with cross-functional teams to implement Agile methodologies • Streamlined codebase using version control systems Git • Ensured the security of web applications by implementing encryption techniques.

Développeur web

YOUZCARD TECHNOLOGY

2020-5 - 2020-8 · 4 mos

Maroc

• Designing database architecture and defining system functionalities using UML • Developing a responsive client complaint management interface with Bootstrap • Implementing and optimizing backend functionalities using PHP and Laravel • Ensuring data integrity, security, and performance optimization • Integrating APIs and external services for enhanced functionality • Writing clean, maintainable, and well-documented code • Conducting testing and debugging to ensure system reliability • Collaborating with the team using GitHub and GitLab for version control • Participating in code reviews and team discussions for continuous improvement