
marlon barker
technical service manager
About
My background includes 25 years of experience in all areas of customer service including contract administration, new recruit training, assisting sales teams and field service reps identify correct parts for various trucks and buses.
united states
chicago
automotive
continuous improvement, parts, customer service, process improvement, customer satisfaction, trucking, troubleshooting, six sigma, team building, supply chain, fleet management, automotive repair, automotive aftermarket, budgets, forecasting, manufacturing, project management, analysis, lean manufacturing, management, invoicing, microsoft excel, cross functional team leadership, access, team management, sales, inventory control, supply chain management, inventory management, pricing, training, purchasing, team leadership, logistics, operations management, kaizen, program management, product development, automotive, warranty, account management, truck, sales operations, leadership, sales management, negotiation, customer retention, contract negotiation, strategic planning, diesel
Experience

technical service manager
atp-inc

customer service specialist
parker hannifin
* Responsible for managing MRP reports for several major manufacturing companies’ production departments. * Expediting emergency orders for the service side of these accounts. * Work with outside sales reps to resolve various customer service issues relating to purchase orders or invoices.

technical part specialist
navistar inc
Identifying the location of parts through our computer systems using online catalogs for parts look-ups. Create parts list for customer requesting modification of trucks and buses based on sales codes provided by customers

supervisor technical parts support
navistar inc
Supervise a grou p of thirteen analysts; ensure training of new emplyees, take part in interviewing potential candidates, create stocking parts list for trucks and buses, conduct TPM review at mid and end of year for direct reports, take disciplinary action on direct reports violate company policy. Create and maintain phone and shift schedules.

technical parts agent
cnh industrial
Education
lincoln technical institute
automotive mechanics
marlon barker's Contact Information
Phone
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