marko arpiainen
content creative
About
Customer Service Agent at One Contact
belgium
eeklo
marketing and advertising
marketing, social media, management, marketing strategy, social media marketing, marketing communications, leadership, customer service, project management
Experience
content creative
casumo
back up and team leader
glob telesales s.l
Duties involved coaching, trying to find new ways to lift the sales as well the team spirit, making sure that the sales targets were achieved and recruitment.
back up and team leader
one contact
Duties involved coaching, trying to find new ways to lift the sales as well the team spirit, making sure that the sales targets were achieved and recruitment.
duty manager and first assistant and training consultant
mcdonald's corporation
Before working as a Training Consultant my main duties was shift managing and crew training. After getting promoted my main duty was to held crew training courses at the main office. That basically means to train new crew trainers and duty managers.
customer service agent
one contact
Handling customer service cases by email and phone in 3 different campaigns.
Education
lyseo high school of mikkeli
Double degreement with Leonardo da Vinci European exchange programme period.
vocation college of mikkeli
business
Double degreement with Leonardo da Vinci European exchange programme period.
university of helsinki;pedagogics;2005 – 2008;
aleksanteri institute, university of helsinki
marko arpiainen's Contact Information
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