Mark Harrell
Product Manager @ Vertiv
About
Client-driven professional, with experience in with technical products and services. Serve as a liaison between engineering, operation, sales, marketing, and the external stakeholders to deliver mutual solutions. I excel at translating customer expectations into strategies and delivery of revenue-generating solutions. My background includes leadership roles in account management, operations, service and product management. I have a balance of business acumen, technical aptitude and leadership skills to steer diverse and remote teams. I have been recognized for the capacity to cultivate and strengthen relationships with key accounts and internal teams, fostering trust through effective consultive solutions and serving as a customer advocate. ► Areas of Expertise ◄ ➥ Technical Sales ➥ Product Lifecycle Management ➥ New Product Development/Launch ➥ Relationship Management ➥ Key Account Management ➥ Sales Cycle Coordination ➥ Sales/Marketing Collateral ➥ Product Pricing and Revenue Forecasting ➥ Service Level Agreements ➥ Team Leadership/Training ➥ Field Service ➥ Operations and Process Development Contact me at marklh49@att.net or 614-551-4047 to further discuss my background.
United States
Columbus
Electrical & Electronic Manufacturing
Sales Support, Sales Trainings, Customer-Focused Service, Work Instructions, Revenue Forecasting, Product Costing, Cross-functional Coordination, Customer Presentations, Product Pricing, Material Handling, Inside Sales, Performance Management, Order Management, Application Engineering, Requirement Specifications, Resource Management, Cost-Benefit Analysis, Channel Management, Forecasting, Program Management
Experience
Product Manager
Vertiv
Columbus, Ohio Metropolitan Area
Manage service products for infrastructure equipment used in data centers and commercial applications. Define the products' vision, strategy and features based on market analysis and business goals.
Fleet Account Support Manager
Plug Power
Columbus, Ohio Metropolitan Area
Major account support for field service operations of clean energy, hydrogen fuel cells used in material handling applications in fulfillment and distribution centers. Coordinated service programs and business processes to meet contractual requirements.
Market Channel Manager
Vertiv
Columbus, Ohio Metropolitan Area
Managed product and sales channel development of the battery monitoring business for data centers, utilities and telecommunication applications. Led Application Engineering in technical pre-sales support.
Project Manager - New Product Development
Vertiv
Cleveland, Ohio, United States
Steered cross-functional design teams in new product product development (NPD), executing projects for DC Power Systems used in telecommunications applications.
Manager, Account Management - Telecommunications and Distributors
Vertiv
Cleveland, Ohio, United States
Managed a team of Account Managers and Application Engineers for DC Power, Outside Plant and energy storage systems. Guided the account management, inside sales, pre-sales support and order management processes.
Mark Harrell's Contact Information
Phone
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