Mark Thompson

Responsibilities: To manage the performance of the South Island territory to achieve $ Sales & GP Margin expectations, with a combined sales target of $5.3 Million pa and personal territory target of $3.3 Million pa. Manage the South Island based Account Manager with a target of $2 Million pa. Develop & grow sales volume through our South Island Distributor channel. Identify and win significant End User business opportunities. Achievements: Won the Southern District Health Board (SDHB) business off our major competitor and have retained the business for over 8 x Years in the face of strong competition. Have grown the South Island $ Sales by an average 5.4% each year for the last 5 x Years whilst maintaining target GP Margin. Won the University of Canterbury Tissue Business & the University of Otago School of Dentistry Disposable Glove business off major competitors and have maintained their business through re tender processes.

Responsibilities: To market International Candidates to prospective employers throughout New Zealand. Identify industry sectors significantly affected by the skill shortage problem facing New Zealand employers and market our services to those industries. Achievements: Generated ninety-nine new Job Orders with newly established clients within my first six months. Created a new process to qualify International Candidates, reducing unproductive time spent by recruiters by 33% and speeding up the immigration process by approximately 20%.

Responsibilities: 100% Commission based. Home based office. To professionally sell and distribute National Revenue Corporation (NRC) product, goods and services through out the South Island. Achievements: Launched NRC into the South Island market, establishing 63 new accounts and generating $149,950 in sales within 6 months. Became the top performing Account Manager throughout New Zealand within 6 months and was utilised to train and induct new Account Managers in the company.

Responsibilities: Manage a portfolio of existing clients comprising of 106 companies between Christchurch and Dunedin with an Annual Premium Income in excess of $20 Million pa. Manage a business unit made up of 3 staff to achieve key business objectives. Included Performance Planning Reviews. Achievements: Assisted with the rationalisation of the Dunedin Office two years ago and volunteered to run the Dunedin territory alongside my existing portfolio from Christchurch, saving the business in excess of $200,000 in running costs. Retained one of the largest accounts in my portfolio who went to the market and at the same time converted them from a voluntary group to a fully subsidised group, bringing in 745 new billing units, a 500% increase in business. Implemented an average of 40% premium increases into my portfolio and retained 97% of accounts in the process. Increased sales numbers from my team by 44% in February 2004 after implementing strategies learnt from the David Foreman Professional Selling course. Created a presentation based around Wellness & Prevention to offer as a value added service to my existing clients which helped create loyalty.

Responsibilities: Assist in making the business more profitable and to find a new niche for the existing printing equipment, which was being under utilised. Achievements: Identified where the business was at by conducting a SWOT analysis, and then put in place a business plan to take it through the next two years. Implemented an organisational structure, defined job descriptions and areas of accountability and responsibility. Implemented KPI measurements that consisted of a customer feedback survey, a gap analysis and sales required versus actual sales report. Put in place a call plan structure for sales reps to become more efficient. Identified a new profit opportunity with existing capital equipment by establishing relationships with key Real Estate businesses and put together a promotional package for signage requirements.

Responsibilities: Obtain the best possible returns to Mobil's shareholders on their service station assets in Christchurch. Manage the operating performance of six company owned retail outlets in the Christchurch market with a turnover in excess of $20 million per annum. Set profit and loss budgets, establish and follow through site-specific business plans and monthly reporting on performance versus estimates. Provide business support to six Dealer operated sites, two of which were company leased and four, which were independently operated. Achievements: Turned six unprofitable company owned sites into profitable businesses by reviewing current profit and loss statements and implementing action plans to correct. Secured the business of two key independent sites by successfully negotiating retail supply contracts.

Responsibilities: Keep track of when key independent retail outlets supply contracts were due and assist the Field Representatives to successfully renew them. Identify areas of opportunity for improvement in our retail systems and run Organised Quality Improvement workshops. Achievements: Successfully ran a workshop and put in place a new program for capturing customer complaints and turning them into Opportunities To Improve Service (OTIS).

Responsibilities: Manage the performance of 20 retail outlets in the Auckland market. Set performance goals in the areas of sales volumes, credit exposure, rent collection and reviews on leased outlets and the control of expense budgets. Achievements: Won an international award called "Pegasus Elite" for having the best performing territory in the country in all aspects of our retail.

Responsibilities: Gain exposure of the new Mobil fuel-card into the market to secure volume to the Mobil brand. Achievements: Secured several major key accounts that represented $16 million of new business per annum.

Responsibilities: Responsible for running the day-to-day business of the service station. Achievements: Promoted to operate Mobil's new to the industry standard "Peg 21" design service station, the first built in the country.

Responsible for looking after the day to day running of the front end of the service station, building customer relationships, working with suppliers, staff, etc.