mark ridout

director

About

Director Digital Asset Repository Ltd. www.digitalassetrepository.com Specialising in fully insured cryptocurrency cold storage and Custodial Services. Global Service Delivery Director / Global Programme Director I am a highly experienced and motivated Service and Client Delivery Director with a record of delivering successful, global programmes for both internal and external clients. My core experience has been delivering difficult and complex, politically and culturally challenging programmes, targeting improved delivery, cost reduction, contract re-negotiation, supplier rationalisation and restructuring. I have exceptional negotiation and influencing skills which I have used to deliver the right solutions for both internal and external clients, including commercial negotiation with suppliers and clients. I am passionate about succeeding and believe anything can be achieved with the right motivation.

Country

united kingdom

City

sevenoaks

Industry

information technology and services

Skill

outsourcing, service delivery, it service management, service management, it outsourcing, itil, managed services, prince2, it strategy, business strategy, project delivery, business development, new business development, strategic business, global delivery, pre sales, enterprise architecture, business transformation, e commerce, governance, it operations, offshoring, resource management, project management, agile project management, customer relationship management, customer satisfaction, customer retention, strategy, strategic planning, sales operations, international sales, sales management, consultative selling, solution selling, supplier negotiation, account management, leadership, team leadership, strategic partnerships, negotiation, strategic negotiations, management, global service management, service improvement, strategic selling, international negotiations, human resources, client development, data analytics, incident management

Experience

transition to run and maintain lead

ntt data illuminet solutions

2018-11 - Present · 7 yrs 11 mos

director

digital asset repository ltd.

2018-6 - Present · 8 yrs 4 mos

D.A.R. Ltd. provides high capacity, fully insured, secure cold storage and custodial services.

director

precision prehab

client delivery

scc

2014-2 - 2014-3 · 2 mos

service delivery director and head of global enterprise network

logica

2006-2 - 2012-12 · 6 yrs 11 mos

service delivery director and global programme director

logica

2006-2 - 2011-1 · 5 yrs

global programme director, outsourcing

logica

2008-1 - 2010-1 · 2 yrs 1 mo

business development manager

parity

2004-1 - 2006-1 · 2 yrs 1 mo

business development consultant

m3 group (m3)

1998-1 - 2000-1 · 2 yrs 1 mo

director

start up

2013-2 - 2014-1 · 1 yr

We are one of the most progressive eCommerce, digital marketing and technology companies in the UK. Innovative solutions to accelerate sales and revenue in new or existing markets are our core business. We specialise in the international tourism and luxury retail markets with a particular focus on inbound tourism into the UK, driving dynamic growth into UK companies from new international revenue streams. We invest in your success as a true partner offering a low or no cost, no risk access to new revenues and markets.

global service delivery assurance

dimension data

2014-3 - 2018-11 · 4 yrs 9 mos

Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients' ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 58 countries, and 31,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We're proud to be the Official Technology Partner of Amaury Sport Organisation, organiser of the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka. Go to dimensiondata.com