Mark Watkins
Chief Operating Officer / Chief Product & Technology Officer @ Trakm8
About
Executive leader with over 20 years driving business transformation and technological innovation across telematics, automotive, and manufacturing sectors. Currently serving as Main Board Director and Chief Operating Officer / Chief Product & Technology Officer at Trakm8 Holdings PLC, where I lead end-to-end product development and delivery for a leading connected vehicle technology company. My career has been defined by scaling operations during critical growth phases and delivering turnarounds that generate sustainable value. From architecting the operational infrastructure that enabled Omitec's expansion across four continents to leading Box Telematics through exceptional business transformation, I combine strategic vision with hands-on execution. I'm particularly passionate about solving complex technical challenges that deliver real business impact—whether that's designing algorithms that outperform industry benchmarks or navigating supply chain disruptions to maintain zero production downtime. I thrive at the intersection of technology, operations, and strategy. My experience spans building scalable platforms, implementing enterprise digital transformations, leading M&A integrations, and establishing quality management systems across international operations. I've successfully managed P&L accountability, led cross-functional teams of 100+ people, and maintained strategic relationships with major enterprise customers.
United Kingdom
Bury St Edmunds
Electrical & Electronic Manufacturing
Technology Management, DevOps, Business Management, Engineering Leadership, Thought Leadership, Global Operations, Business Strategy, International Operations, Business Planning, Management, Change Management, Program Management, Business Development, Team Building, Artificial Intelligence (AI), Systems Engineering, Process Improvement, Agile Methodologies, Machine Learning, Cloud Computing
Experience

Chief Operating Officer / Chief Product & Technology Officer
Main Board Director and member of the executive leadership team, reporting directly to the CEO. Accountable for end-to-end product strategy, software/hardware delivery, and technology roadmap across fleet management, telematics insurance, and optimisation solutions. Onboarded 4 major enterprise clients expanding group revenues by £3M Delivered proprietary last-mile optimisation solution for a major UK retailer, exceeding contracted SLAs by 830% and securing a multi-year extension Maintained zero production downtime through COVID-19 and Ukraine war supply chain disruptions—implemented agile procurement strategy that protected £6.5M in revenue. Present monthly to the Board on operational performance, product strategy, and key risks Lead cross-functional teams of 100+ people spanning software engineering, hardware development, and product management.

Chief Operating Officer
United Kingdom
Main Board Director with P&L accountability for Manufacturing, Quality, IT, and Professional Services. Executive sponsor for strategic enterprise accounts representing £2M in annual revenue. Led operations and IT due diligence for two M&A transactions, subsequently integrating acquired businesses into group operations. Spearheaded enterprise-wide Salesforce CRM & Service Cloud transformation, improving pipeline visibility and enabling data-driven sales forecasting. Established and certified comprehensive quality management system (ISO 9001, 14001, 45001, 27001) — now a key differentiator in enterprise procurement. Drove 50% reduction in product defect rates through lean manufacturing implementation and bespoke MES system. Built and lead operational teams of 100+ across UK & European facilities.

Managing Director
BOX telematics
United Kingdom
Appointed Managing Director following Trakm8's acquisition of Box Telematics. Delivered a comprehensive business turnaround: Grew revenue 21.4% to £12.9M and doubled net profit to £1.5M Restructured commercial and operational functions to align with group strategy while retaining and expanding key client relationships through the integration period. This role established the operational playbook subsequently used for further group acquisitions.

Head of Operations and Service
Devizes, United Kingdom
Leadership team member for UK subsidiary of Continental Automotive AG. Led integration of two significant businesses and SAP R/3 ERP implementation Dramatically reduced WIP through lean manufacturing and one-piece flow implementation Significantly reduced manufacturing footprint, delivering substantial operating cost reduction

Group Operations Director
United Kingdom
Architected operational infrastructure enabling multi-continent expansion during hyper growth phase. Part of the leadership team that won three fast track and two profit track awards as well as a Queens award for export. Built operational framework supporting significant global scaling across multiple continents Designed infrastructure supporting simultaneous operations across Europe, North America, and Asia Introduced ERP with MRP capabilities and comprehensive BI dashboard for data-driven decision making Enabled business transformation from UK aftermarket focus to global OEM consultancy

IT Director
Devizes
Strategic IT leadership appointment supporting international expansion and workforce scaling. Architected IT infrastructure across multiple sites on three continents Created seamless "work anywhere" telephony and IT environment for diverse teams Centralized IT support as group-wide facility

Owner
Watnets Ltd
Founded and led IT consultancy providing infrastructure and software solutions to SMEs.
Mark Watkins's Contact Information
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