mark norum

Supporting an IT transformation programme to enable business change and introduce a flexible and agile approach to staff working remotely through secure network architecture.

Managed multiple infrastructure delivery projects from initiation through to a successful conclusion within the given timescales. Projects included Enterprise storage deployment and subsequent data migration projects for application data across multiple technology platforms including Unix, Windows, SAN, NAS and VMware.

Successfully initialised, planned and delivered projects to facilitate data centre migrations under RBS governance to support a large programme of work which was scoped with splitting business applications and services from ABNAMRO Bank to the RBS Bank.

Consolidation of all IT Shared Services from 300 UK sites into one centrally managed environment.

Roll-out AV software effecting 300 servers across multiple platforms over EMEA, APAC and SEAP regions.

Roll-out and upgrade of messaging infrastructure for Exchange and Outlook.

Migration and Integration of Bank of Ireland partner Enterprise Finance Europe into the Shared Services environment.

Migration and upgrade of Trade Floor systems and support groups around the Netherlands.

Roll-out of End User Computing hardware. Migration of local data and software upgrades across 5,000 users.

Delivered an End User remote access scheme for Barclays VIP executives.

Liaising with the client to coordinate staff upgrades and migrations Integrated programme planning

Finance and Budgets Integrated Programme Planning Managing programme and organisational governance with PM's

Managing the deliverables required to support the closing down of a high profile corporate sponsored programme of work.

Delivery of multiple infrastructure projects in support of the transformation of local IT Services into a centrally managed outsourced model.

Airline Relocation - Systems Facilitate the migration and Integration of systems effecting 60 Airlines based at Heathrow Airport , London UK.

Managing the delivery of a complete IT Infrastructure technology refresh at Coutts & Co bank for RBS Technology Services as part of a major building refit programme at Coutts & Co headquarters. Implementation of all new cabling infrastructure around the building and into the newly constructed secure TelCo environments. The deployment of Cisco UCaaS telephony platform. The deployment of 1000 Thin Client PC's. Deployment of WI-FI solutions and Cloud Storage. Decommissioning all legacy hardware for Data and Voice including an Enterprise Storage refresh. Managing the customer on a daily basis specifically around the business requirements. Managing multiple 3rd party vendors. Coordinated planning with the Building contractors, and the Audio visual contractors. Working with and managing offshore technical resources from within the bank.

Team Lead, Web Developer for an Online Solutions company involved in the design and production of Database driven Content Managed web sites. Working for a number of high profile clients including; Lloydstsb bank, Vodafone UK, Nokia, and Comet.