mark munro

* Had personal sales of over $500,000 per year for the three years of employment. * Worked as a commission based sales consultant in the top store in Ohio by selling all items throughout the store with high knowledge in all areas. * Trained all new employees on products, general operations and HHGregg sales strategies. * Helped increase sales volume and profits in the commercial division to number 3 in the company by bringing in better customer service approaches and giving more personalized attention to clients. * Created new commercial accounts with HHGregg by impressing various small real estate companies to large national real estate companies, property management companies, and investment property clients.

* Manage a team of 6 sales customer advocates for our residential and commercial sales teams across 7 markets. * Business Sales project management * Salesforce expert * New Hire on boarding and training

* Worked as a salesman with focus on home theater and home audio but sold all products available. * Hosted one hour training sessions with customers daily on all products. * Accumulated over $522,000 in sales and services during employment. * Exceeded every department sales goal set down from Sony corporate.

* Worked full time at Wireless store selling wireless services, home internet, home telephone and home television services. * Exceeded monthly quotas continuously since start of employment. * Excelled in wireless sales which in turn brought in many referrals which benefited me and the company.

* Worked as an hourly sales consultant selling major video and audio products in the store to all customers. * Used on floor training techniques to excel the Home Theatre department to a constant performer in the district by up selling and adding on accessories. * Helped obtain district awards, and biggest sales increase for our store two months in a row.

* Utilize SalesForce to ensure the integrity, accuracy and completeness of orders submitted by account executives from Columbus and Cleveland markets. * Manage the capital approval process for construction projects. * Maintain proficient knowledge on fiber, metro ethernet, SIP trunking, PBX systems and cloud storage systems. * Generate and upload reports for sales managers and sales engineers.

* Responsible for accelerating sell through of the entire portfolio of Sony products at 44 stores in an assigned territory. * Organized and performed face to face trainings with sales staff and management in formal and informal settings to generate excitement and enthusiasm about the Sony brand. * Developed PowerPoint training decks and comparison demos to better demonstrate Sony’s core strengths in the TV and HAV areas. * Collected and captured important product feedback data and competitive intelligence for Sony in electronic call reports on a daily basis.

* Responsible for increasing brand awareness, market share and overall sell through of all LG HE products in 30 stores. * Maintained an average of 112% to goal for all TV sales in my region. * Drive sell through by training sales associates and management on features and benefits that LG HE products provide. * Recommended by Director of Retail Operations to join MarketStar Leadership program. Only 40 employees in the company are allowed to participate every year.

* Promoted to supervisor of the business field sales admin team. * Managed a team of six business sales administrators directly supporting our business field sales team * New hire on boarding and training * Salesforce expert