Mark Mason

Retired

As I approach the final phase of my professional journey, I am utilizing my wealth of expertise and resources to support technology companies that specialize in relevant technologies in today's industry and market. These include AI, Blockchain, Product Software Development, and industry specific software. My aim is to help these companies thrive in the marketplace and provide immense value to their clients.

Works with Clients and Partners to link Business and Digital Strategies together. Designs and builds custom software products that solve complex problems, with a focus on experience, time-to-market, scalability, and business impact. • Collaborated on design of breakthrough Digital Products & Offerings for Clients and Partners using Originates Commercial & Modernization engagement processes. • Built out Referral Program and Product & Offering Marketing Content. • Currently Leading Consulting, Engineering, Product Development, Product Design & Software Delivery Teams. • Increased Revenue 1000% YoY (May 2020 – May 2021) while achieving increased margin performance • Established and exceeded Industry NPS Scores for Software & Digital Product Development • Developed and implemented target operating model (TOM) to drive change through enhanced performance. • Established budget and P&L strategy. • Developed and implemented a labor model that maps predictive labor requirements by discipline to expected revenue based on labor allocation.

Start-up company building out a new technology using virtual reality and digital objects with a focus on marketing. ►Directed professional services, operations and financials including ongoing budget model and P&L structure. ►Built out Consulting Practice including: process, methodology, pricing & staffing models, & support software. ►Developed Professional Services delivery model for project development, deployment, on-going support and project close based upon Scrum and PMI methodologies. ►Established operational software requirements while maintaining investment to budget requirements. ►Instituted monthly review process with CEO and company leaders. Developed Board of Director decks for CEO’s quarterly board presentations. ►Collaborated with CEO on company’s sale.

►Held operational and budget responsibility for $15.6M annually while managing 298 staff. ►Developed and implemented a DSO/Cash flow process and tool for ES Finance Operations that improved both DSO and Cash flow by two days in FY16. ►Designed and instituted a Global Quality Function reducing cost by 40% while improving service excellence and NPS reporting. Improved audit capabilities in maintaining certifications for ISO, CMMI, and COBIT. ►Consolidated 4 time tracking tools down to one within ES. Developed standardized labor tracking reports on utilization metrics for 137,000 resources, gaining better understanding of costs. ►Implemented master data standards across ES to better correlate information and data sources across different system, tools, and applications. ►Coordinated Facility Planning and Strategy working with Regions, GBU’s, and Corporate in the collection and development of a Facility plan that included Growth, Capacity, and Labor planning to achieve annual targets.

►Held direct P&L responsibility for $250M while managing 100 staff through 13 Directors & Account Executives. ►Met challenging growth, revenue and profit improvement targets. ►Managed the relationship for 25 Clients delivering $250M in annual revenue. ►Key clients were all Fortune 100 corporations in multiple industries. ►Led or participated in the successful negotiation of client outsourcing contracts within the West Region.

Provider of advisory services in information technology (IT) and business process transformation. ►Advisor to Fortune 500 companies. ►Drove sales by developing new business and delivering consultative and advisory services to clients. ►Facilitated and negotiated client outsourcing contracts worth over $500M. ►Collaborated with clients in developing and implementing Sourcing Strategies.

Startup consulting firm assisting its clients in Sourcing Strategy decision processes. ►Partnered with the CEO to develop this successful consulting company. ►Directed Sales, Enablement, and Delivery of Consultative Services to clients. ►Increased revenue growth by 125% in one year. ►Grew startup into attractive acquisition, taking revenue from $0 to $200M annually. Participated in negotiating sale to EquaTerra and recruited to EquaTerra as advisor for Contract Negotiations.

A multinational information technology equipment and services company. Business Development Manager, Midwest 2002 to 2003 ►Directed 15 Business Development personal, providing support to all business pursuits and sales personnel in the Midwest. ►Directed the largest area Work Place Services deal worth $4B in a Global BPM (Business Process Management) Outsourcing deal. ►Led team to meet all of its targeted objectives during the year. ►Coordinated business development and sales proposal development. ►Qualified, developed and pursued sales leads, identifying the largest sales opportunity. Midwest Regional Infrastructure Executive 2000 to 2002 ►Managed 2300 employees over a 13-state area. ►Held financial responsibility for all infrastructure delivery expense for service offerings. ►Ensured sign off on all infrastructure solutions and cost models for IT solution. ►Provided EDS Service line delivery to 60+ Accounts in the Midwest. ►Developed and managed yearly budgets. Global Delivery Executive, EDS BP Amoco Account 1998 to 2000 ►Delivered IT services to BP Amoco worldwide, helping to rationalize IT asset base and drive up utilization. ►Collaborated with Sales team in developing and presenting solution to customer. ►Received sign off on all infrastructure solutions and cost models for IT solution. ►Developed new sales opportunities. 1985 to 1998 Individual and Leadership roles in IT Delivery

U.S Army 10th SFG (A) Honorable Discharge