mark lamphear

senior director

About

IICRC Certified Master Water Restorer. New York State Licensed Mold Remediation- Contractor (License #MR00075) IICRC certified in the following - Water Damage Restoration, Applied Microbial Remediation Specialist, Fire & Smoke Restoration, Carpet Cleaning, Applied Structural Drying, Carpet Repair & Reinstallation, Journeyman Water Restorer. Also EPA Lead Renovator, Trauma Clean-up Certified thru RSA.

Country

united states

City

syracuse

Industry

facilities services

Skill

mold remediation, water damage restoration, customer service, project management, supervisory skills, project planning, process improvement, personal care, operations management, remediation, mold, carpet cleaning

Experience

senior director

cleantec

2012-1 - Present · 14 yrs 9 mos

Created a restoration services division within the company. Grew the division from inception to currently operating from 2 branch offices covering the majority of upstate New York. Direct operations of small to large losses, managing crews both small and large, working with insurance adjusters and companies, providing estimates, trained and able to handle trauma, water, fire and mold losses.

operations manager

cleantec enterprises

2009-6 - 2012-1 · 2 yrs 8 mos

Managed building service operations for the company during high growth years. Coached and developed staff to provide fanatical customer services. Started with a team of 15 service techs and grew to a team of 75 within 36 months.