Mark Jeric Cabusora

Outbound cold calling. End to end sales process of dumpster service. • Lead Generation: Identify Potential Leads • Qualify Leads: Assess the potential of each lead based on criteria like budget, need, and decision making power. • Initial Contact: Engage in a conversation to understand the lead’s needs, challenges, and goals. • Gather Information: Dive deeper into the lead’s requirements, pain points, and objectives. • Present Solutions: Tailor your product or service to address the specific needs and demonstrate how it can solve their problems. • Proposal and Negotiation: Create a Proposal and develop a detailed proposal that outlines the solution, pricing, and terms. • Negotiate Terms: Discuss and adjust terms as necessary based on feedback from the lead. • Finalize Agreement: Secure commitment through a contract or agreement. • Post-Sale Follow-Up: Ensure a smooth transition and onboarding process for the new customer

• Identify potential clients who could benefit from our website building services through research, cold calling, and other lead generation methods. • Utilize various channels, including phone calls, emails, and social media, to connect with prospects and initiate conversations about their website needs • Engage with .prospects to understand their business requirements and communicate the value of our website building services. • Schedule appointments for our sales team with qualified leads, ensuring a smooth handover of information. • Keep accurate and up-to-date records of all interactions with prospects in our Customer Relationship Management (CRM) system. • Provide regular reports on lead generation and appointment-setting activities. • Maintain open and effective communication with the sales team to ensure a seamless transition from appointment setting to the sales process Follow up with prospects to nurture leads and address any questions or concerns they may have. • Collaborate with the sales and marketing teams to refine strategies and improve the effectiveness of lead generation and appointment-setting efforts. • Participate in training sessions to stay updated on product/service offerings and industry trends.

Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork. Making sure that we deliver the best customer experience. Sending daily reports to management on auditing CSR calls and percentage of how did they handled the call.

Supported customer about their personal account and managed service.

Ensure that a patient's insurance will cover required medical procedures or hospital stays. Verifying patient information, billing, medical coding, and conducting claims examinations. Tailor fit plans of insurance depends on the customers needs. Supported Anthem Health Insurance.

Mentored new hires and helped out operations on product knowledge and updates. Handled Ticketing and sales.