mark intregila

founder and executive consultant

About

As a seasoned executive with over 34 years of experience in Finance, IT and Operations I have established SamMark Solutions LLC as a consultancy providing management and call center services to businesses across multiple industries. For more information on how SamMark Solutions can effectively partner with your business, please visit http://www.sammarksolutions.com/home.html or contact me directly through LinkedIn.

Country

united states

City

long beach

Industry

outsourcing/offshoring

Skill

account management, business strategy, crm, call center, call centers, change management, coaching, computer hardware, computer security, customer satisfaction, customer service, funding, information technology, leadership, management, marketing, new business development, operations management, project management, public relations, sales management, strategic planning, strategy, team building, team leadership, technical support, training, wireless networking, customer relationship management, business development

Experience

vice president and controller

inland industries

1986-1 - 1990-1 · 4 yrs 1 mo

Responsible for all financial and operational aspects of this warehousing and real estate management operation. With residential, retail and office real estate operations in five states, responsible for all daily operations including lease negotiation, tenant installations, all accounting, banking and MIS functions.

president and chief operating officer

king teleservices llc

2004-1 - 2015-1 · 11 yrs 1 mo

president and chief operating officer

telathena systems

1997-1 - 2015-8 · 18 yrs 8 mos

* Led all aspects of this full service Customer Relationship Management (CRM) software solutions provider. Successfully partnered with organizations located throughout the U.S. and Europe in a broad range of industry vertical markets using traditional and internet-based CRM applications. * Managed client base for support – managing a diverse client base over many industry verticals * with complex applications requiring 24x7 support and help desk services. * Led and directed marketing efforts – through print, on-line media and development of internal and * external sales professionals. * Led and directed software development efforts – managing to what each industry and our client * needs. * Developed annual business and development plan with short and long-term * goals/milestones.

senior vice president and chief financial officer

df king

1990-1 - 1997-1 · 7 yrs 1 mo

* Responsible for all financials, insurance, MIS/Information Technologies, telephonic, call center, real * estate acquisition and site development activities. Oversaw a seven-fold corporate expansion including the start-up of several new businesses. * In 1991, was instrumental in creating King TeleServices in order to develop the telemarketing * business to compliment proxy service revenues. Responsible for due diligence, purchase * negotiation for all acquisitions, site development, contract negotiation and client program * implementation.

founder and executive consultant

sammark solutions

2015-1 - Present · 11 yrs 9 mos

* Partner closely with organizations to acquire new business, start new programs or improve existing ones. Advise organizations and provide services relating to business management and call center operations, including: * RFI/RFP Development and Review * Site Selection, Design and Development * Systems Selection and Development * Project Planning and Management * Workforce Assessment and Management * Training and Staff Development