mark gandolfo

training specialist

Country

united states

City

yorktown

Industry

government administration

Skill

training, military, program management, policy, maritime, leadership, emergency management, security clearance, inspection, security, government, management, military experience, leadership development, instructor led training, insurance, safety management systems, human resources, change management

Experience

various - see description

u.s. coast guard

1979-1 - 2001-1 · 22 yrs 1 mo

office management and licensed agent

smithwick & mariners insurance

2004-1 - 2010-1 · 6 yrs 1 mo

Assisted Principles with management of a $28M+ agency w/20+ staff (including 2 satellite offices) and 2 additionally owned agencies (12 employees) in the areas of: Human Resources, benefit program administration, property management, process improvement, training of sales/ customer service/Administrative staff, safety, marketing/advertising, agency & staff licensing, regulatory compliance and special projects. Agency also has two tenants (1 commercial and 1 residential). Provided insurance & claim services to certain VIP clients such as the State of Maine (Maine Maritime Academy, Casco Bay Lines, ME State Ferry service & various tug/barge companies in ME/MA). Provided guidance to Ocean Marine sales & customer service staff. Held underwriting authority, with full binding authority, for the Maine Lobsterman Association Insurance program (450+ clients). Reviewed condition and value surveys for risk exposures & ensured resolution of all outstanding recommendations. Marketed risks to underwriters & negotiated premiums/coverage.

training specialist

u.s. coast guard

2010-5 - Present · 16 yrs 5 mos

* The 7 National Centers of Expertise support the Coast Guard's Prevention Program's initiatives to: improve Coast Guard Marine Inspector and Marine Casualty Investigator competencies; promote standardization and consistency of training, tactics and procedures for commercial vessel inspections & marine casualty investigations; reinvigorate maritime industry partnerships; bolster workforce capacity and provide highly skilled and specialized subject matter experts to assist field units with operational mission support. Responsibilities include: * Provide consultation, support and oversight services for the design, development, implementation and evaluation of training and other workforce performance interventions prepared, conducted, delivered or coordinated by the NCOEs. * Assist with the professional development of NCOE personnel as trainers. * Assist the NCOEs with the implementation of Human Performance Technology principles and methodologies. * Plan, develop & implement training policy and work procedures.