Mark Dionio
Senior Purchasing Agent @ Bond Street Procurement
Philippines
Quezon City
Management Consulting
Negotiation, Analytical Skills, Strategic Sourcing, Purchasing, Microsoft Word, Sales Management, Microsoft PowerPoint, Google Sheets, ClickUp, Slack, NetSuite, Microsoft Excel, Retail Sales, Facebook Marketing, Facebook, Shrinkage, Customer Satisfaction, Merchandising, Customer Experience, Cost Control
Experience

Branch Manager (R&B Tea PH)
Philippines
Manage the over-all day-to-day store operations to ensure efficiency. • Plan, execute and monitor operational strategies. • Identify operational bottlenecks and suggest solutions for improvement. • Ensures quality consistency across the operations. • Controlling operational costs and promoting efficiency. • Coordinating and optimizing front- and back-of-house operations. • Preparation and coordination of daily, weekly, monthly and annual reports. • Ensures compliance with licensing, sanitation, health and safety and other guidelines of the Government. • Deliver superior service and maximize customer satisfaction. Inventory Management: • Review, manage, and maintain inventory levels to optimize sales and maintain a 99% fill rate. • Develop and maintain safety stock levels of each product to minimize shrinkage. • Formulates order forecast and prepares purchase orders for the store. • Coordinates with Warehouse for any product and delivery concerns. • Receiving of delivery and recording in the System (Store Inventory System). • Prepares schedule and list of items for daily inventory count. • Conducts mid-month and month-end inventory as well as analysis and reconciliation. • Continuously review inventory levels. Sales, Profitability and Marketing Management: • P&L - Manages sales goals as budgeted, controlling costs/expenses and keeping the operations on track financially. • Conducts monthly P&L reconciliation. • Manages the store’s cash fund (cashier’s fund, change fund and petty cash fund). • Keep a meticulous record of income and expenses. Human Resource Management: • Assist in talent hunting and conducts final interview of the applicants. • Plan and facilitates training of new and current employees to ensure adherence to standard operating procedures of the company. • Conducts timely performance appraisal of staffs and provide feedback to improve productivity. • Process payroll and maintain all relevant record

Store Manager (UNO Factory Outlet)
Philippines
Job Description / Duties and Responsibilities: • Manages the over-all Store operations. • Manages P&L - Manages sales goals as budgeted, controlling costs/expenses and keeping the store on track financially. • Executes Piso sale, special sale. • Ensures compliance to company’s standard operating procedures and policies. • Ensures timely compliance/submission of reports. • People management (keeping them motivated in order to help achieve goals) and conducts performance appraisal. • Monitor stock movements and ensures availability of stocks especially the fast-moving merchandise. • Coordinates with central warehouse and buyer to keep track of the orders and to ensure timely delivery.

Assistant Manager 2
Local Store Marketing •Develops and implements Marketing plan (LSM) for the Stores and keeping the project spend within the budget. •Negotiates with other companies/institutions to create a promotional tie-up. •Conducts/Facilitates monthly meetings and LSM planning with the Management Team. •Identifies top problems in terms of Sales and prepares and executes a strategic plan of action. Personnel Management •Conduct interviews, assessments, and selection processes. •Develop and maintain weekly work schedules for store personnel. •Ensure adequate staffing levels during peak hours and special events. •Adjust schedules based on employee availability, store needs, and labor budget constraints. •Handle employee grievances and disciplinary actions in accordance with company policy. •Identify training needs and create development programs for employees. •Organize and facilitate training sessions. •Track and evaluate the effectiveness of training programs. •Develop and oversee performance appraisal systems. •Provide feedback and coaching to employees to enhance performance. •Oversee payroll and benefits administration. Store Delivery Manager •Supervise day-to-day delivery operations to ensure timely and accurate order fulfillment. •Coordinate with kitchen staff to streamline the preparation and packaging process. •Monitor delivery routes and optimize them for efficiency and cost-effectiveness. •Hire, train, and manage delivery drivers and support staff. •Create and manage driver schedules to ensure adequate coverage. •Conduct regular performance evaluations and provide constructive feedback. •Address and resolve customer complaints and issues related to deliveries. •Implement strategies to improve customer satisfaction and retention. •Maintain open communication with customers regarding delivery times and potential delays. •Ensure all food products meet safety and quality standards before delivery. •Implement and monitor adherence to health and safety protocols.
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