Marisa R. Robertson, MBA, SHRM-CP

As Manager, Human Resources Business Partner at CDM Smith, I serve as a strategic advisor to leaders within the Program Services Group, aligning people strategy with business goals, elevating leadership capability, and fostering a culture of accountability, engagement, and growth.

Managed and oversaw the full spectrum of Human Resources functions including recruitment, employee relations, training, and performance management. Effectively streamlined processes and supported organizational goals. Served as a hands-on, operational HR partner at all levels, ensuring the organization attract, retain, and develop talent in alignment with business needs.

I serve as a partner/coach to management in the business. I balance my time between two responsibilities: Mediating with union rep/stewards/members and management on a day to day labor relations disputes. Collaborating with management on strategic planning to improve employee engagement, experience, and retention. I add long-term value by enforcing policies and procedures to reduce costly turnover, minimize union/management differences and elevate the cultural experience for employees.

Managed a team of nine recruiters and HR assistants with an 4,000 employee head count. Utilized data analysis to successfully complete a Lean Six Sigma Green Belt project. The outcome of this project resulted in 50% reduction in time to fill and reduced agency usage resulting in $2 million cost savings.

Guided a team of more than 800 union and non-union employees including leaders and senior managers to drive cohesion between both groups relating to the collective bargaining agreement. I helped management understand employee morale and its relation to employee performance, behavior and recognition. I coached the management team on ways to use this information to handle employee relations issues and foster better communication and relationships with the team.

Managed the administration of benefit programs for 2,500 benefits employees both union and non-union employees. I liaised between employees and services providers to ensure a positive employee relations atmosphere.