Marisa Garrido

Supporting SME – small and medium-sized enterprises – all the way and boost its competitiveness and business growth. In the scope of the Portuguese Ministry of Economy and Maritime Affairs of Portuguese Government and covering all fields of Industries, except tourism, its mission is to promote competitiveness and business growth through the management of instruments and programs aimed at strengthening SME innovation, entrepreneurship and business investment. A strong connection policy is carried out by Central Offices and a wide range network of business development centres all around the country.

A governmental entity focused on the development of a competitive business environment that contributes to the globalisation of the Portuguese economy. As a reputable business-oriented agency, with specialised professionals in Portugal and a global network in over 50 countries, AICEP’s mission is to increase Portugal’s competitiveness and reputation, by fostering structural investment and promoting the internationalisation of Portuguese companies. AICEP Portugal Global also includes aicep Global Parques, the Industrial Parks Management entity, which advises on the best location for investment projects.

Portuguese Postal Company, with other business units, such as Parcels and Logistics, Printing & Finishing, and Banking - Banco CTT - operating mainly in Portugal but also in Spain, with more than 500 Postal Stores and more than 200 Logistics Distribution Centres, with over 12.000 employees. Main responsibilities were Talent Management, CTT Academy, Personnel Administration, Payroll & Time Management; Labour Relations & Trade Unions (+80% affiliation); Health & Safety; CTT Health & Social Plan which also serves 20.000 retired employees. Led CTT People & Culture Transformation Programme and was a member of the CTT's Ethics Committee.

Member of the Executive Committee of DIA Portugal - Supermarkets and Retailer Company of DIA Group, operating in Portugal, with more than 600 owned and franchised stores – MINIPREÇO and CLAREL, with 4.000 employees. Main responsibilities in Franchising were Franchising Development Plan, Sales, P&L Management and Payments Control, Franchisee Support Call Centre. Managed main HR functions at DIA Portugal and was also in charge of IT Department. Led DIA Portugal Transformation Programme and was DIA Portugal Interim Country Manager during 2019, with added responsibility for sales, operations, new store concept and assortment revamping and Client and Franchisee NPS. Integrated several DIA international Management Committee, formed by Spain, Portugal, Brazil and Argentina representatives, namely in Communication, IT, Operations and Business and Digital Transformation.

Led at EMEL – the Municipal company that manage the grant of public parking, mobility and accessibility global systems of Lisbon City, Portugal, with 500 employees. Main responsibilities were Recruitment, Performance, Compensation, Career Management & HIPO Employees Approaches, Knowledge Management, Diversity and Inclusion Strategy; Training Centre & Developing Approach, Collective Agreement and Trade Unions; Personnel Administration, Payroll and Time Management, HR reporting; Personnel Costs Budgeting and Controlling; Social Affairs and Company Health System.

Led at RTP – the Portuguese public Television and Radio company with over 1800 employees. Main responsibilities were Recruitment, Performance, Compensation, Career Management & HIPO Employees Approaches, Knowledge Management, Diversity and Inclusion Strategy; Training Centre & Developing Approach, Collective Agreement and Trade Unions; Personnel Administration, Payroll and Time Management, HR reporting; Personnel Costs Budgeting and Controlling; Social Affairs; Company Health System and Medical facilities; Canteens facilities; Health and Safety.

Led at the SECIL Group’s business units – Cement, Ready Mix Concrete, Precast and Mortars – and different locations – Tunisia, Lebanon, Angola e Cape Verde the efforts to continuously improve the business through better people (the Group managed over 2800 people). Main responsibilities were Recruitment, Performance, Compensation, Career Management, Training (Behavioral and Management Skills), Knowledge transfer, Mentoring and Coaching. Involved in the Sustainability Initiative in the SECIL Group. First implementation in 2006/2007 in Europe of the Talent Management solution Successfactors, owned by SAP since 2012.

Led the Talent Management department of Novabase IT / IS Consulting Business Unit overseeing over 1000 professional consultant staff in Portugal, Spain, Brazil and Saudi Arabia. The key aim was to build a common practice of people management capable of attracting, retaining and developing the best talent for the organization. Main responsibilities were Performance, Compensation, Career Management, Training (Consulting and Management Skills), Internal Communication and Recruiting Process.

in Human Resources Development Policies