Mario Flores

I am a senior commercial leader currently serving as Head of Account Management at GPV, with a strong track record of driving growth through customer retention, strategic account expansion, and cross-functional leadership. I am known for a proactive, structured leadership style and for translating business strategy into measurable results. Throughout my career, I have led initiatives that: - Increased customer loyalty and long-term contracts - Expanded high-value strategic accounts - Improved operational efficiency and commercial execution across functions I thrive in complex, fast-paced environments where accountability, clarity, and results matter. I work closely with executive leadership, operations, supply chain, and engineering teams to ensure alignment between customer expectations and internal capabilities. Motivated by continuous improvement and people development, I am open to senior leadership opportunities where I can scale teams, strengthen customer portfolios, and contribute to long-term organizational growth. Currently leading the Account Manager department in GPV, I collaborate closely with executive leadership to shape customer strategy and ensure excellence in service to our customers.

Experience in the supply and manufacture products of the EMS industry such as PCBA's, box build and turnkey assemblies meeting standard ISO 9001 & IATF 16949. Reviewing customer requirements and give technical support to customers for any quotation. Monitor RFQ's from new customer and follow up on the re-quotations of existing ones. Coordinating with sourcing to implement the quarterly, or semi-annually cost reduction program. Manage subordinates, Weekly maintenance of ERP system. Interact with customers and suppliers, and as well work in cooperation with other areas such as sourcing, purchasing, engineering, and NPI.

nthusiastic collaborator, self-motivated for new challenges and opportunities for improvement. Experience in the supply and manufacture of harnesses, power cords, box builds, turnkey PCB assemblies, ISO 9001 & IATF 16949. Manage and coordinate the materials department (Staff 36 members) including the warehouse of finished goods and raw materials, master planner scheduler, senior buyers, logistic (imports and exports) and the quoting department. Supervise, evaluate and coach subordinates to meet the global objectives. Control inventory levels and ensure availability of material during emergencies. Collaborating with other managers to determine supply needs. Maintain good relationships and negotiate with suppliers. During and after the supply chain disruption in pandemic, "I created strategic negotiations with suppliers to get the best terms for our customers and my company in order to get the lower purchase price variable (PPV) and material lead times as possible". Negotiate prices, rebates and payments terms.

I am in charge of the team (costing and engineering) who quotes all the new projects in Electri-Cord Mexico. Responsibility for development, execution, tracking and communicating quoting activities for new and existing customers. I ensure all quote projects are correctly quoted, planned, scheduled and executed according to customer requirements. As the project moves from the quoting stage to the development stage, I also ensure internal technical resources are available and assigned to complete a smooth transition to production. I am be able a problem solver using my Engineering knowledge to ensure the product is quoted for maximum production efficiency, as well as ensure that critical Customer related requirements are appropriately identified and product issues are resolved. I am be able to organize many details and manage multiple priorities related to customers. I am be able to communicate with cross functional personnel and management with equal effectiveness and professionalism. I am be able to work in team with all the people who is involved in the new product introduction. Achievements: Quote and win new projects Quote new projects introduction for several customer in parallel. Train and develop newcomer as engineers Elaboration of the current mapping of quotation process at Electri-Cord Mexico Elaboration of the current formats used in the quotation process at Electri-Cord Mexico I have traveled to our corporate in USA to share the quoting process that we have at Electri-Cord Mexico in order to standardizing the way to quote in the company to efficiently.

Atend directly all the needs in reference with the technical analysis of the needed projects RFQ Keep a constant communication with the customers providing service and technical support Provide budget to all project wich represents business for the company Create a budget BOM According to customer with or without AVL, create engineer master wich are set to the area of prototypes and/or production to manufacturing of assemblies. Keep assemblies prices updated according to increaces or decreaces of components used to manufacturing of parts. Elaboration of strategies to costs reduction to achieve with objectives set by department base don the negociation with suppliers and revision of product application to propose products with customers specification with a lower cost. Coordination and direction of the work team I am assigned to . Coordinator to new projects introduction ( NPI ) Achievements: Quote and win projects on auctions competition ( Ariba System ) Quote new projects introduction for several costumer in paralel . Negociate trogether with sales department contracts of 1 to 3 años of new projects. Trainand develop newcomer as engineers Elaboration of the current mapping of quotation and NPI Get in all manufactured assemblies in the content of the company in copper for the fast quotation of the and calculate variations in the marquet.

Get the proper use of human and material resources from produ ction area, as well as those from the available equipment and tool, ensuring the achievement of goals of weekly, montly, semiannual , annual production, of efficiency, quality and waste. Take control of your staff and report to his superior Activities and Achievements: Production plan realization trough claims from the customers supported on the system MRP Visual Manufacturing Coordination of leaders and production supervision for the improvement of the resources and achieve with objectives of productivity, efficiency and waste elimination. Ensure the daily compilancement of the requirement of production order in quantity and quality Provide appropiate control of Manpower to ensure the achievement of production planes. Ensurer the compilance of procedures, méthodes and manufacturing standards established by engineering Control use materials in the process avoiding the material waste and fixing time, rising awareness on this subject to the personal under his charge.

ABR 2005 - FEB 2008 . Position target: Work on obtaining new projects for the company by getting potential customers. Business introduction coordinated around 10mdd annual. Search for suppliers interested in the business and make contracts to keep prices competitive. Verify tooling to suit the need of manufacturing process and obtain good income and purchase prices. Technical verification of components equivalent to those already used in production or new proyects in order to improve price and keep us competitive in the market. Activities and Achievements: Realization of GANTT by projects where they performed the introduction of a coordinatred business taking in to account las installed and human habilities. Realization of periodic meeting with the management to keep and provide monitoring to the products already introduced to production and those who were in projects. Have meetings with customers to provide monitoring to new projects and those already started. Equivalent projects were earned to 20 mdd in 2006 and 2007 togethere with the team of new coordinated projects.

Develop prototype samples according to costumer requirement, Monitoring sistem ISO 9000. Meet job requirements, monitor and optimize production lines. Achievements and activities: Interpretation of costumer documents for new products, coordinate the production and evaluation of prototype samples. Release of injection machine. Control of preventing and correcting actions (RMA´S). Aplicación of 8´D, y 5´s Development of processing instruction, production lines optimization. Process improvement. Cost reduction. Supplier Evaluation. Adequacy of alternative materials according to costumer requirementes. Generate and justify budget tool according to an analysis of equipment and tooling. Application of statistical Process Control. Development of procedures. Application of UL and CSA standards. Aplication of R&R, AMEF'S y Control Plan. Development of production lines balance. Capability Analysis. Lay-out of plant, Analysis tool Adaptation of work station. Taking Time

Got graduate highest average and excellence.