mario diana
data center technician sbt iii
About
IT Professional pursuing a career where I can utilize and implement my knowledge, technical skills, training and experience in supporting the end-user in all technical environments and executing objectives. My friendly personality and excellent communication skills will be valuable in interacting with technical and non-technical personnel. I enjoy meeting new people and love learning new technologies and technological challenges. My personal interest include writing/composing, performing and recording music in my home studio, where I also use many computer hardware and software technologies to achieve my recording projects. My other interest include building/assembling gaming rigs for high-end online performance.
united states
carrollton
information technology and services
microsoft excel, freight, logistics, customer service, microsoft office, microsoft word, photoshop, illustrator, hazardous materials, air freight, forklift operation, internet explorer, firefox, export, inventory management, materials, aircraft, supervisory skills, time management, pinnacle studio, kontakt, cockos reaper daw, cakewalk sonar 8 daw, leadership, strategic planning, management, training, troubleshooting
Experience
data center technician sbt iii
softlayer, an ibm company
mail carrier
castle hill
* Daily mail pick up and loading of Mail vehicle * Safe Driving and Walking 16+ miles in all weather conditions (day-night) * Organizing and delivery of daily packages (attention to addresses)
logistics technician
the dow chemical company
* Organization and storage of incoming materials for test samples [additives * powders * dyes * resins * oils] * Preparation of outgoing finished materials for shipment * Certification for Forklift (till 2015) and Reach Truck (2011)
export agent
bax global
* Preparing documentation for export air cargo freight: Bill of Ladings, Certificate of Origins, Commercial Invoices, Export Packing List * Certification for Airplane Side Representative * Certification for Dangerous Goods and Hazardous Material Specialist
ramp agent
evergreen international airlines
* Preparing equipment for aircraft turn-around (727 * DC8 * DC9 * MD880) * Loading and Unloading of air cargo pallets * Equipment used: K-Loaders, Belt Loaders, Tugs, Forklifts, Push-Backs
service support agent
csc
* Reset Passwords, Unlock accounts, Re-Enable Accounts for users in Active Directory [multiple domains], and Mainframe system. * Log tickets using Remedy system and Offline Ticketing system via Lotus Notes. * Troubleshooting various software/hardware issue - Bitlocker, MS Outlook, MS Lync [Skype for Business], Network/Shared Drives, Network Connectivity/Wi-Fi, Monitor Displays, Printers, Docking Stations, etc. * Assisting end users with VPN portal access/managing RSA security tokens * ITAR Compliant via Huntington Ingalls Industries is America's largest military shipbuilding company and a provider of manufacturing, engineering and management. Follow protocol and procedures for Classified and Sensitive information spills.
Education
milwaukee area technical college
music
oak creek senior high school, oak creek, wi
mario diana's Contact Information
Phone
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