Marinela Daine Santos

• Organize and schedule appointments. • Write and distribute email, correspondence memos, letters and forms. • Develop and maintain a filling system. • Update and maintain office policies and procedures. • Liaise with executive and senior administrative assistants to handle request and queries from senior managers.

• Looks after the daily operation of the hotel. • Plan and direct the hotel main operation including quality, standards, cleanliness, guest satisfaction. • Manage all activities involved in producing the service and /or the goods for the hotel. • Work alongside of the GM to ensure the smooth running of the day-to-day operations.

• Performing cost analysis, reviewing purchase order, issuing invoice and supplier contract. • Support in the consolidation, preparation and timely submission of Financial reports for the project. • Ensure efficient payments and disbursements according to approved policy: control of the reception of invoices, verification of compliance; • Locating key suppliers, negotiating the company’s purchasing agreements and making sure their materials and products meet the company’s specifications. • Data entries and processing of documents, scan and update the information into the existing computer system.

• Provided supervision of the studio and independently manage the establishment with and without managers present. • Managing sales transaction and petty cash. • Responsible for monthly marketing strategy. • Answering clients query via call, messages or emails.

• Coordinate sales team by managing schedules, filling important documents and communicating relevant information. • Work with other departments within the company to bring in additional help on creating sales presentation when needed. • Monitor the teams progress, identify shortcoming and propose improvements. • Handle the processing of all orders with accuracy and timeliness

• Contact customers with past-due accounts by phone to negotiate payments and secure commitments. • Perform skip-tracing activities to locate delinquent customers. • Document all customer communication in the system. • Analyze costumer financial information and create payment plans. • Maintain a high level of professionalism and customer service at all times.

• Prepare and communicate all previous day banking activity. • Assist and support in physical cash counting activities. • Maintain and manage all financial records, registers, logs and spreadsheets.