marilyn lindsay

marilyn lindsay

administrative secretary

About

Customer Service Representative at CAMH - Center for Addiction and Mental Health

Country

canada

City

toronto

Industry

hospital & health care

Skill

microsoft excel, customer service, microsoft word, dictaphone, hospitals, meditech, microsoft office, ms outook, ms word, patient scheduling, ohip billing, problem solving, leadership, team leadership, wsib, aps/medicolegal forms/letter, mentoring, medical diagnostics, taught a running group for the running room, volunteering, accentus apex transcription module, powerpoint, i care hospital booking system, first net admitting system, outlook, medical terminology, strategic planning, data entry, microsoft outlook, ontario telemedicine coorindator, management, time management, invoicing, office administration, medical records, training, ontario telemedicine, telemedicine, account management

Experience

etobicoke general hopsital

medical transcriptionist and clerical

etobicoke general hopsital

2008-11 - 2008-12 · 2 mos

Diagnostic Imaging - Relief work for transcription of reports. Worked on a temporary part time basis, helped department catch up on a tremendous backlog of radiology reports. Knowledge of the hospital system (Meditech). Transcription all facets of the department’s reports (i.e. CT, Mammo, Colonoscopies, GI’s and daily chest x-rays for ICU etc.). Worked independently during evenings/Sat. without supervision.

keystrokes management corp

3

keystrokes management corp

1998-1 - 2001-1 · 3 yrs 1 mo

1998 -2000: Keystrokes Management Corp: Transcriptionist for outsource company, transcribing reports for hospitals across Canada and the USA. Administrative work - responsible for assigning work to transcriptionists and ensuring the reports were transcribed in a timely manner. Reports were sent back to the various hospitals and clinics correctly. Ran daily stats reports. Managed office when the Office Manager was away, responsible for office equipment, ensuring customer satisfaction with production, organization of workloads. Ordering of office equipment, managed contracts for such.

etobicoke general hospital

medical transcription and clerical

etobicoke general hospital

1997-1 - 1998-1 · 1 yr 1 mo

Medical Transcriptionist/Stats: Health Records medical transcriptionist - transcribing all medical reports for all departments of the hospital. Managed charts for physicians and for trouble shooting of reports. Ran daily static reports for manager. Ensured turnaround times were met. Ensured reports were taken to the OR on a daily basis. Contact with patients in getting reports and letters ready for them to take out of Health Records. Phone answering. Kept daily log sheets of statistics for manager. Filing of reports when clerks were not present. Electronically uploaded reports to other sites for their records.

medical associates of meadowvale

office manager

medical associates of meadowvale

1995-1 - 1997-1 · 2 yrs 1 mo

Hired to implement a paperless office by transcribing daily notes for 8 physician office. Transferred duties to office administrator. Responsibilities included daily OHIP billing, monthly remittance, transcribing of notes, Medical/legal letters, APS, answering phones, booking appointments, referral(covering for front desk etc.), financial statements for 8 physicians, scheduling staff, office equipment maintenance – contract updates, office supply maintenance, and any other duties the physicians asked of me.

diagnostic imaging – york central hospital

4

diagnostic imaging – york central hospital

1990-1 - 1995-1 · 5 yrs 1 mo
occupational health –york central

hospital secretary

occupational health –york central

1988-1 - 1990-1 · 2 yrs 1 mo

Part time Secretary for Occupational Health. Worked with 2 nurses and one physician in hospital. Duties included scheduling employees for return to work physicals, TB exams and new employee physicals. Was responsible to keep up to date WHIMS manuals and add and delete material safety data sheets as required. Sent out reminder letters to staff for upcoming immunizations. Maintained records of service for all office equipment and ordered supplies for office including medical supplies. Produced material for Employee programs (ie, flyers, promotional posters). Help organize employee functions, ie. BBQ’s, stretcher races etc.

dr y karas

2

dr y karas

1986-3 - 1986-4 · 2 mos

Worked as medical secretary for very busy eye surgeon’s office, booking appointments, doing basic book keeping, OHIP billing, sterilization of instruments, and general medical secretarial duties.

camh

administrative secretary

camh

2018-7 - Present · 8 yrs 3 mos
camh

department administrator and telemedicine coordinator

camh

2016-1 - Present · 10 yrs 9 mos
dr l r harnick and associates

5

dr l r harnick and associates

1985-1 - 1988-1 · 3 yrs 1 mo

Private Clinic Diagnostic Imaging Clinic. Responsible for front desk, answering phones, booking appointments, checking patients in and getting all paper work ready for technologists and billing department, transcribing reports. Extremely busy clinic and high traffic with line ups sometimes out the door. Sole administrator for the Diagnostic imaging Clinic on Bloor Street for the same Group of Radiologists. Responsible for front desk work, booking in of patients, calling patients to book appointments, change patients, help with processing of films, file films, transcription of reports, all billing, and maintaining office equipment/supplies.

camh center for addiction and mental health

customer service representative

camh center for addiction and mental health

2014-12 - Present · 11 yrs 10 mos

Work in numerous departments throughout hospital booking appointments for client, checking in appointments, and registering clients through the Emergency Department. Work directly with clients in obtaining information in order to register in central hospital information system. Check patients in for appointments for all clinics hospital wide. Work in Emergency Department and register clients when presenting for treatment. Responsible for ensuring Codes are announced, 911 called and security aware of any situation present when working in the Emerg Department. Responsible for ensuring patient confidentiality when inquiries are presented through phone calls and people looking for clients as inpatients. Responsible for ensuring Form 1's etc are correctly entered for discharge in Health Records. Electronic scheduling system and centralized check in system is instituted in this hospital. Responsible for ensuring wait times are tracked.

university health network

medical transcriptionist

university health network

2001-3 - Present · 25 yrs 7 mos

transcription of all medical reports for all three sites of the University Health Network in a timely manner with an accuracy rate of 98% and a mandatory minute count of 80 minutes per day. Other duties as assigned. This position entails knowledge of the Health Records process, policies and procedures for the University Health Network, activating visits in Electronic Patients Records system. Using voice recognition system - editing reports as well as transcribing for electronic records. Knowledge of UHN MS outlook, Dictaphone system, Misys, E-doc and transcribing in Misys, Medical Terminology, anatomy physiology, photocopiers, faxing, policies and procedures, layout of all three hospital sites.

Education

thornlea secondary school

thornlea secondary school

1978-1 - 1981-1 · 3 yrs 1 mo
seneca college

seneca college

1981-1 - 1982-1 · 1 yr 1 mo

Mindfulness Stress/Mediation Course – 8 weeks based on Dr. Zinn-Cabot works ran through Clinic at Toronto Western Hospital Dealing with Emotional Disruptive Behaviour – York Central Hospital Excel MS – IMB Educated in approximately 3 different hospital computer systems. Basic bookkeeping Learning EXCEL 10 (83% at present)

marilyn lindsay's Contact Information

Email

******@***.com

Phone

(**) *** ****

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