marilyn deduro

business process analyst

About

QA Lead (Consultant) at Liberty Utilities

Country

canada

City

toronto

Industry

oil & energy

Skill

energy markets, energy, business analysis, visio, gas, electricity markets, commodity markets, sdlc, team leadership, process improvement, sql, natural gas, oracle, access, unix, analysis, business process improvement, quality assurance, integration, business process, ms project, project management, vendor management, requirements analysis, microsoft project, software development life cycle, microsoft access

Experience

senior business systems analyst

planet energy

2010-11 - 2014-7 · 3 yrs 9 mos

lead analyst

direct energy

2009-7 - 2010-11 · 1 yr 5 mos

qa analyst

direct energy

2009-2 - 2009-6 · 5 mos

application support analyst

direct energy

2007-7 - 2009-1 · 1 yr 7 mos

business analyst

just energy

2003-10 - 2007-6 · 3 yrs 9 mos

senior qa analyst

erth corporation

2015-3 - 2015-10 · 8 mos

business process analyst

liberty utilities

2016-7 - Present · 10 yrs 3 mos

Liberty Utilities is a regulated water, natural gas and electric transmission, propane/air and distribution utility, delivering responsive and reliable essential services to nearly half a million customers across the United States. With a local approach to management, service and support, we deliver efficient, dependable services to meet the needs of our customers. Liberty Utilities provides a superior customer experience through walk-in customer centers, locally focused conservation and energy efficiency initiatives, and programs for businesses and residential customers. We measure our performance in terms of service reliability, an enjoyable customer experience and an unwavering dedication to public and workplace safety. Liberty Utilities currently operates in Arizona, Arkansas, California, Georgia, Illinois, Iowa, Massachusetts, Missouri, New Hampshire and Texas.