Mariem Magdy

Managed corporate and medical sales projects end-to-end across Egypt and KSA. -Coordinated cross-functional teams to deliver sales initiatives on time and within targets. -Monitored KPIs, sales performance, and referral data; identified gaps and drove corrective actions. -Supported corporate partnerships, key accounts, and B2B sales execution. -Led medical referral and doctor relationship optimization initiatives. -Prepared performance reports and insights for senior management.

-Coordinate with different teams within the company for client service -Grow client accounts and build a long-term relationship -Manage budgets and provide financial reports to clients -Train and mentor account managers to improve client satisfaction -Monitored account health and retention

-Overseeing customer account management. -Structure campaigns to meet the client's goals. -Ensure team deliverables and deadlines. -Establishing new and maintaining existing, relationships with customers.

-Monitoring social media activity to get a sense of how the public feels about the company's brand. -Analyzing campaign results and making modifications to stay ahead of the competition. -Testing the quality of social media posts and the company's landing page. -Searching for new clients who could benefit from our products -Establishing new and maintaining existing, relationships with customers -Managing and interpreting customer requirements -Persuading clients that a product or service will best satisfy their needs -Negotiating contract terms -Administering client accounts -Preparing reports for showrooms -Recording and maintaining client contact data -Solving client problems.

-Customer service focus. -Stay up to date with new products. -Process payments by totaling purchases processing checks, cash and store or other credit cards. -keeping the selling floor stocked with merchandise. -Assisting in display of merchandise. -Organizing the selling floor and stock areas -Cross sell products. -Inform customers about discounts and special offers. -Provide customers feedback to the Store Manager.

- Various responsibilities such as content creating and social media moderating beside telesales. -Calling contracting clients or target customers about our products and offers. -Check and enter data on CRM. -Daily, weekly and monthly reports are delivered.