Marie-Andrée Bezeau

- Oversaw the implementation of a business intelligence (BI) strategy - Gathered requirements from several internal stakeholders across different departments - Analyzed best practices in BI, and made recommendations to implement optimum solutions - Conducted cost/benefit analysis - Built and presented business case to the executive team - Created rollout plan to implement QlikView technology - Designed and built data model for QlikView, and implemented apps for each different stakeholder groups (Finance, Procurement and Logistics, Operations, and the Executive team) - Liaise between IT and external vendor for support and deployment of the project - Facilitated training sessions

- Started as Analyst/Developer in the first year of the project then transferred into BA and SME role to work with the development team to introduce Symfony2 / Agile to build a Kitchen and Bar management software. It is used daily by over 100 users across North America (e.g. reports to monitor Productivity, Inventory Management, Customizable reports, etc.) - Managed several web based projects (Symfony2 framework) - Acted as liaison between development team and business units - Gathered user requirements - Translated requirements into functional requirements for development team - Completed screen mock-ups - Built and maintained end user documentation - Provided training to both management and restaurant staff - Led a project to move into web based applications using waterfall methodology - Analyze business processes and data migration from multiple system (Micros POS, Access, Purchasing .CSV files, flat files, recipes MySQL DB, etc.) into a centralized Database Warehouse web based server (MySQL and PHP) - Coordinate and planned implementation phases - Work closely with the development team to implement cross-department functionality and reusable features to Improve efficiency and reduce waste

- Sales cube report builder (PHP, MySQL) - Automatic cost update process (PHP, MySQL) - Automated export/import scripts and data cleansing from POS sales into Database Warehouse (Micros POS System, Sybase, batch files, ftp, PHP) - Cost Progression reports, compare menu pricing increase vs food cost fluctuation (PHP, MySQL)

- Participated on a team to implement a VOX IVR System (VB6, SQL Server 2000, VBA) - Designed and developed stock replenishment software (Access, VBA) - Supported, maintained and enhanced "Conveyor" (conveyor belt and mail sort software using VB6 and Oracle developed by Arthur Anderson) - Designed and developed Excel Macros for the accounting department (VBA) - Implemented, supported and enhanced Store Management Suite (a point of sale software using SQL Server 2000, an in-house script language and html) - Report and data extraction (Cobol, Mainframe, MFE, DB2) - Maintained the old in-house IVR system (C++) until it was replaced