Marie-Noelle Vezina, PMP

Led operations across retail, e-commerce, and wholesale channels, with a focus on inventory control, logistics, order fulfilment, systems integration, and international expansion. Driving ERP optimization, global fulfillment, and cross-border logistics across North America and Asia • Spearheaded the launch of a China branch during the pandemic, coordinating 3PL onboarding and regulatory compliance • Participated in the implementation of an omnichannel fulfillment system, integrating retail, e-commerce, and wholesale inventory for optimized global utilization • Achieved 98% lead time accuracy and reduced backorders by 25% through tight 3PL coordination and ERP-driven inventory control (Momentis ERP + WMS) • Supported ERP–WMS integration, led inventory reconciliation efforts, and oversaw RFID-driven receiving/shipping workflows • Created SOPs and trained global teams on ERP functions: intercompany sales, customs documentation, and system-based reporting • Managed global seasonal sample drops (350+ SKUs per cycle) across 13 consignees; launched standardized kickoff and tracking processes, collaborating with cross-functional stakeholders • Reduced cross-border e-commerce transit times and consolidation costs by collaborating with logistics, sales, and fulfillment partners • Classified SKUs with HS codes across jurisdictions and automated duty/tax documentation via ERP uploads • Partnered with IT to define global operations requirements and automate commercial invoices, intercompany workflows, and RFID alignment

• Oversaw the cross-border e-commerce order flow between the U.S. and Canada, collaborating with customs brokers to implement a consolidation solution that significantly reduced transportation costs. • Led global direct fulfillment and logistics coordination with key distributors in Japan, Korea, South Africa, and South America, ensuring timely and compliant deliveries. • Supported the European team by guiding them on head office best practices, operational standards, and business requirements to ensure alignment and process efficiency. • Managed the distribution of seasonal sales samples to global agents across markets, ensuring accurate, on-time delivery in line with critical market dates. • Acted as the primary liaison with the warehouse for inbound shipments, order fulfillment, export loading, and lead time optimization—ensuring accuracy, speed, and cost control across supply chain functions.

• Led a team of 8 using Momentis ERP, ensuring accurate order processing and seamless customer support across Canadian and U.S. markets. • Co-led physical inventory at a New Jersey 3PL under tight deadlines: trained temporary staff, reconciled discrepancies, and ensured audit compliance. • Managed Canada/U.S. inventory balancing, introducing an intercompany transfer process that reduced stockouts and storage costs. • Developed and implemented SOPs for labeling, routing, and packaging—significantly decreasing chargebacks from key retail partners. • Audited 3PL invoices by cross-verifying shipping and customer logs; managed operational supply purchases and vendor cost negotiations. • Produced weekly executive reports for the SVP, tracking forecast vs. targets, aged inventory, and cancellation risk thresholds.

• Managed key retail accounts including La Vie en Rose, Costco, Bikini Village, and Winners, supporting custom assortments and seasonal go-to-market strategies. • Spearheaded private label and exclusive program development, resulting in 105% sales growth with La Vie en Rose and 300% growth with Winners, aligned with margin and sell-through targets. • Collaborated on promotional planning, market reviews, and national trade shows to strengthen brand presence and buyer engagement. • Partnered cross-functionally with design, production, and logistics teams to ensure timely execution of client programs and seasonal collections.

• Managed key Quebec territory accounts including Moores, Winners, Jean Machine, L’Aubainerie, and a network of independent retailers. • Achieved 75% year-over-year growth in Fall bookings and contributed to a 30% global bookings increase in 2013 through strategic assortment planning and proactive client engagement. • Collaborated closely with the CEO and design team to build regional pricing strategies, leveraging volume rebates and bundled SKU programs to meet retailer-specific goals. • Oversaw the entire product lifecycle, from initial design brief to in-store delivery—ensuring timelines, sell-through windows, and campaign readiness were met across all channels. • Spearheaded private label program development using customer insights and market trend data, maintaining target margins and strengthening buyer relationships.

• Delivered in-depth product knowledge training to store staff at major retailers including Sports Experts, Foot Locker, Browns, and key independents, enhancing frontline sales effectiveness. • Conducted regular store visits to assess inventory levels and support reorder planning, ensuring optimal stock availability and sell-through performance. • Acted as a brand ambassador at trade shows and consumer events, promoting brand awareness and driving product education among retail partners and end customers.

• Oversaw daily store operations, co-leading teams of up to 12 employees with a focus on performance, productivity, and customer satisfaction. • Plan and execute merchandising execution and floor plan. • Exceeded loss prevention KPIs through staff training, operational process improvements, and in-store execution excellence. • Elevated customer experience and retention by coaching teams on key conversion metrics including UPT, AOV, and basket size. • Fostered a high-performance culture focused on accountability, service excellence, and brand standards.

• Oversaw daily store operations, leading teams of up to 20 employees with a focus on performance, productivity, and customer satisfaction. • Acted as Area Manager for South Shore locations, supporting sales planning, merchandising execution, and leadership coaching across multiple stores. • Drove 30% sales growth and consistently exceeded loss prevention KPIs through staff training, operational process improvements, and in-store execution excellence. • Elevated customer experience and retention by coaching teams on key conversion metrics including UPT, AOV, and basket size. • Fostered a high-performance culture focused on accountability, service excellence, and brand standards.

• Executed compelling visual merchandising strategies aligned with seasonal trends, brand guidelines, and target customer profiles. • Collaborated with store managers and head office teams to optimize product presentation, drive traffic, and maximize sell-through. • Designed and implemented window displays, in-store layouts, and promotional setups that increased foot traffic and brand visibility. • Conducted regular store visits and visual audits to ensure consistency, identify opportunities, and support retail staff on merchandising standards. • Analyzed sales performance to adjust visual strategies and support high-performing product categories. • Trained store staff on visual standards, fixture placement, and presentation techniques to maintain a premium brand experience.