Marie Coupey

Manage the President & CEO calendar. Responsible for organizing meetings, teleconferences and travel logistics, including flights, ground transportation and hotel reservations. Prepare travel itineraries Prepare expense reports as well as reconcile corporate credit card statements. Regularly handle confidential material and information

Administrative duties: Arranged travel for the management team including booking flights, hotels, car rentals, scheduling meeting and monitoring travel expenses Prepared expense reports for Western Canada (Account Managers), Head Office team including national management (VP Canada, VP Marketing & Program Development) Acted as key point of contact for the CPS management team Prepared bi-annual client lists and add/delete reports for supplier partners. Sent by email to national and regional partners in both French and English Translated, proofread and edited various documents on Microsoft Word and Excel in both French and English Maintained organized filing systems Financial Reporting: Responsible for financial reporting related to National overhead components. Managed account payable and receivables, payments, journal transfer and expense reports Marketing Support: Responsible for accounts payable and receivables related to marketing program Maintained the distributor section of the member’s portal Completed monthly audit of upcoming price lists scheduled to expire - Worked closely with Aramark Supply Chain Assisted marketing team with regional events - Registration on site, CASS updates HR Responsibilities: Responsible to complete information of new employees on HCMS Updated changes on existing employees, e.g. raise, full time to part time, maternity leave, leave of absence… Handle confidential information Actively participated on the on-boarding of all new employees

Administrative duties Provided effective and time efficient support to the CEO, the Senior Vice-President, Legal Network and the Operations Manager Received visitors and answered phone calls, using judgment, sensitivity and confidentially Managed the CEO's meetings and investors events. Prepared relevant materials Verified and processed invoices and expenses reports Facilitated integration and training of all new employees Responsible for all official translations (brochures, policies…) Maintained archives up to date, including: - Suppliers agreements and invoices - Lawyers contracts - Customers reports - Various internal documents - Managed various processes and ad-hoc reports Customer Service duties Ensured courteous customer service over the phone in both French and English Handled customers complaints and sensitive cases Created a database to track and update the status for each customer Represented and sold pre-paid legal services plans to customers