Marie-Anouk Malouin

-Team Management: Managing and recruiting a team of professionals (implementation, clinical application specialists, customer relations, project management, interface, support) to foster collaboration and performance. -Roadmap Prioritization: Prioritizing features for six digital solutions in Canada. Focusing on expansion and growth. (SaaS, -Hospital & Clinic Collaboration: Adapting clinical applications to standards and business needs with hospitals and clinics. -Building Strong Relationships for High Customer Loyalty: Engaging with customers, understanding their challenges, and providing customized solutions. -Large-scale Projects Deployment: Deploying major digital health projects (anesthesia records, nursing notes, Critical Care units, perinatal records, etc.) with components like platform management, interfaces, AI, and decision support tools. -Process Review: Improving patient fluidity by reviewing processes during deployments (ICU, Cardiology, Perioperative, Perinatal). -Strategic Planning: Developing plans, vision, and strategies for product and marketing development with Canadian regional teams. -Financial Planning: Setting objectives and presenting financial plans (sales, revenue, profit margin) to management. Converting products to a SaaS model. -Medtech Canada Collaboration: Identifying innovative digital health solutions with Medtech Canada. Appointed for Quebec's surgery waitlist management project by the Medtech members. -Training Delivery: Organizing and delivering product training for digital solutions specialists. -Tender Responses and Contract Negotiations: Responding to tenders, negotiating contracts, guarantees, support, and participating in the equipment service management agreements (MES) offerings.

- Managing the Canadian offering for Centricity Opera, Centricity High Acuity Anesthesia, Centricity High Acuity Critical Care, Centricity Perinatal, Mural Perinatal Surveillance and Mural Labor & Delivery. - Developing the Canadian market in perioperative, critical care and perinatal business. - Digital solution deployment across Canada (Centricity Platform in preop, intraop, post-op, day surgery, perinatal and Command Center) with multiple interfaces with Epic, Meditech, Cerner, Allscript, Hélios, Oacis, etc. - Digital solution implementation with artificial intelligence, analytics and decision support tools. - Workflow evaluation and recommendation with clinical documentation improvements. - Training and supporting Product Sales Specialists, Clinical Application Specialists, Technical Specialists, Integration Engineering, Support Team and Project Management. - Developing the marketing plans for numeric innovation nationally. - Designing the Canadian vision and setting targets for the regions. - Representing Canada at the global level in the organization. - Responding to RFPs, MES requests and agreements. Software License, Enterprise, Service Support Agreement, SaaS model champion. - Microsoft Office, Salesforce, Support Central, Smartsheet and ShowPad.

- Coordinate and support the clinical implementation needs of the High Acuity Care projects. - Training system administrators, super users and end-user on the digital platform. - Clinical workflow analysis in Perinatal, Preop, Day surgery, Intraop, Post-op and Critical Care. - Clinical documentation standards analysis in Perinatal, Preop, Day surgery, Intraop, Post-op and Critical Care - Configuration design of Digital Applications user interfaces. - Problem solving and customer requests analysis. - Test-validation of the entire flow for hospitals and private clinics. - Documentation development of user manuals and user guides. - Pre-sales role with the all GE HealthCare Digital Solutions. - Voice of customer to influence Product development for Canada.

- TELUS Leadership NOW program certified. - Training health care providers on how to use the OACIS product – Clinical super users, configuration and technical resources. - Developing training material with all new versions and enhancements - PowerPoints, e.learnings, videos, hands-on activities, etc. - Presenting all TELUS clinical applications in trade shows: o Remote Patient Monitoring (RPM) o Clinical Viewer o Order Management o Clinical Documentation o Discharge Summary o Census Managements o Emergency Department Tracking System o Mobil Medic o Enterprise Master Patient Index o CareShare o Suivi Systématique - Supporting the sale’s team by presenting all the TELUS Solutions in responses to RFP’s. - Supporting the Montreal Agency in terms of training planning for the first provincial DCI (OACIS). - Supporting the Remote Patient Monitoring development and implementation team - Problem solving and creative solutions.

- Training healthcare professionals on the LMS application in Perinatal in North America in French and in English - Workflow analysis in Perinatal - Clinical Documentation workflow analysis - Deployment of the CALM system modules: o CALM Curve o Chalkboard and Clinical Documentation o Patterns – Fetal strip analytics - Deploying in partnership with McKesson’s EMR - Creating new designs for customer needs - Problem solving with client specific requests - Supporting sales – RFPs, Demos, presentations across North America

Promoting, supporting and insuring the quality of nursing care, working out strategies and effective plans of care in order to teach and to lavish interventions nurses aiming at the attack of an optimal health, developing working relationships with the nurses and doctors, taking part in the training of new nurses and trainees in the care units.

Figure skating teacher, organizing and presenting several events such as: shows, tests sessions and competitions, developing relations with the judges and members of different committees such as administration, parents, trainers, etc