Marichelvam Ayyanar PMP®IOSH

Successfully managing the key performance indicators. Managed budget allocation for department expenses, optimizing resource use and cutting costs. Managed team rosters to guarantee optimal staffing levels during peak and off-peak hours. Coordinated with senior management to implement strategic plans for revenue growth. Oversaw daily operations, including opening and closing procedures, to maintain store standards. Developed and maintained safety protocols, SOPs to ensure a safe working environment for all employees. Led weekly staff meetings to discuss targets, performance improvements, and customer feedback. Monitored inventory levels, placing orders for stock replenishment to secure the service level delivery. Streamlined operational processes & Conducted performance reviews, providing constructive feedback and setting individual goals. Resolved escalated customer complaints by offering practical solutions and maintaining professionalism. Monitored compliance with health and safety regulations, reducing incidents in the workplace. Facilitated communication between staff and senior management, acting as a point of contact. Managed hiring of engineers for projects, carrying out tasks including conducting interviews and selecting talent based on skill set requirement for facilities and project works.

Senior Engineer (Facilities & Project) at Serco Middle East | Dubai, UAE, UAE Project: Dubai International Airports FM & Cleveland Clinic Hospital, Abu Dhabi Ensured completion of Preventive, corrective, reactive tasks and timely report submission as per client's targets Spearheaded HVAC & Chiller maintenance initiatives across airports, hospitals, hotels, oil industry facilities, and other essential zones Managed operation of smoke detectors, FM 200 system and fire hydrants Managed operations of Hood exhausts fans, operational room units, clean room units, laboratory, Data centers, Hub rooms & critical server units. Maintain operation of VFD, soft starters, critical power systems including UPS and generators Managed BMS systems, ensuring optimal performance Conducted planned and reactive maintenance of storage tanks, sanitary ware, fixtures and fittings Deployed plumbing team for monitoring, topping up, and flushing water treatment systems, chlorine. Supervised the completion of glass replacement, carpentry, masonry, painting, and civil & residential services Confident experimenting with trial-and-error methods to enhance system efficiency

Executed the Project, Installation, testing and commissioning of HVAC Systems. Guarantee all mechanical site tasks align with shop drawings, Method Statements, specifications, and work plans Adhere to method statements and specifications in executing work plans Ensured adherence towards all approved materials onsite. Provide timely feedback to Superior/Project Manager for issue resolution Enhanced team results through diligent productivity monitoring Evaluated inventory levels to prevent supply disruptions Demonstrated ability to deliver projects successfully on schedule Coordinated with clients, consultants, contractors, and subcontractors for technical specifications.