Maria Pulice

CUSTOMER SUCCESS COMMUNICATIONS MANAGER - AMERICAS • Work closely with Customer Success Team to improve onboarding and customer experience processes. • Lead initiatives to boost client retention, amplify customer appreciation programs, and maximize satisfaction, driving long-term loyalty and engagement. • Execute webinars, user groups, advisory board meetings, and networking events, to foster a sense of community and relationship building. • Build close alliances with operations, sales, product management, services and partner teams to enhance CX, create upsell opportunities and maximize customer lifetime value.

GLOBAL EMPLOYER BRAND MARKETING MANAGER • Collaborated and partnered with our Talent Acquisition, DEI, HR, Internal Comms & Brand teams worldwide to build a strong network of Temenos brand ambassadors, elevate our corporate culture, employee experience, and show why Temenos is employer of choice in the banking tech industry.

HEAD OF MARKETING, LATAM & CARIBBEAN • Developed and executed multi-channel inbound and outbound campaigns in support of regional sales objectives and goals. • Liaised with regional director, sales teams and partners on identifying top market opportunities and new market reach • Contributed 30-40% of lead generation to sales pipeline and 50% was influenced by marketing through growth marketing, events and brand awareness campaigns • Implemented account based marketing activities and hyper-personalized tactics to accelerate pipeline velocity to speed deal closure • Managed annual marketing budget and plan to maximize return on marketing investment • Led a team of 6 throughout NAM & LATAM

• Blogger and interviewer for "Women Wear Technology" hosted by Temenos. A special blog for women professionals to give advice, tips, point of views and share their stories and struggles of being a woman working in a wo-"man's" world.

REGIONAL MARKETING MANAGER - AMERICAS - Canada, United States and LATAM • Organized, planned and attended industry events and tradeshows for US, Canada and Latin America • Drove marketing efforts to increase pipeline and gain more market visibility • Managed Marketing Plan and Budget for Americas

FOUNDER and SOCIAL MEDIA SPECIALIST • Launched and maintained social media accounts and blogs for global clients in various industries. • Built brand awareness and grew followers. • Crafted and published relevant content; interacted with diverse audiences; analyzed strategies and metrics to improve engagement.

SOCIAL MEDIA & DIGITAL MARKETING SPECIALIST • Created Loud.com photo blog for Hip Hop and R&B fans • Photographed artists, events and behind the scenes at video shoots • Edited videos and photographic footage to post and distribute virally • Developed online viral and video marketing campaigns • Part of marketing team which promoted and recruited artists for Battlerap.com

MARKETING MANAGER • Responsible for creating, building and expanding start up label, Pure Records in U.S. • Developed and executed marketing plans and budgets for new and future record releases • Liaised with artists, managers, recording studios and distribution company