Mariano Cartagena

Responsible for renegotiating lease contracts for all units in Brazil, achieving over 6% cost reduction in the rental budget; • Established the Real Estate department to lead strategic negotiations and investment projects for company expansion; • Restructured the purchasing team through contract analysis and renegotiation with key suppliers, incorporating Strategic Sourcing practices; • Managed more than 60 lease contracts, negotiating directly with landlords to increase or reduce leased spaces; • Oversaw ROI studies for stores, presenting findings to key stakeholders and actively participating in decisions related to stores, personnel, and investments; • Controlled and managed Capex per store; • Implemented checklists for the facilities area, doubling efficiency in preventive and corrective maintenance; • Renegotiated facilities contracts to state coverage, reducing costs by over 55% while improving service effectiveness and responsiveness; • Developed contract risk analysis processes to ensure compliance with corporate policies and procedures; • Identified opportunities, conducted feasibility analyses, and implemented cost reduction and business process outsourcing (BPO) projects; • Managed and developed processes, procedures, improvement projects, and team performance; • Led strategic supplier BIDs (e.g., bags), achieving 20% cost savings on contracts; • Provided guidance and support to the team in preparing efficient RFx processes (Request for Information, Proposal, Quotation) and using Strategic Sourcing tools such as Clean Sheet, Cost Breakdown, Should Cost, and Total Cost of Ownership (TCO); • Supported senior management in decision-making through project feasibility analysis, results reporting, SLA establishment, and KPI monitoring; • Participated in the annual area strategy planning; • Developed junior buyers, serving as a reference for negotiation performance and purchasing routines;

• Restructuring of the Finance, Procurement, and Facilities areas, positioning them as strategic partners to senior management and directly aligned with organizational goals; • Leadership of multidisciplinary teams and process management, promoting efficiency and strategic alignment; • Development and implementation of strategies that reduced turnover, increased engagement, and positioned the unit as a benchmark within the organization; • Implementation of efficient financial and operational controls, including budget and headcount management, resulting in cost reduction and greater process predictability; • Review of the store accountability system, creating an automated model that reduced reimbursement and financial management of store spot expenses from 4 months to 2 days.

Responsible for the areas of accounting, insurance contracting, management of the company’s leased and owned fleets, management of company funds (rebates), purchase of indirect materials, supplies, and facilities, and the accounts payable department • Administrative management focused on process and procedure development and standardization • Monitoring performance indicators with reporting to the CFO and Presidency. Detailed control and generation of consumption reports for each store. Tracking against the annual and accumulated monthly budget • Workflow optimization through the implementation of change management in the administration team, promoting a new culture of goal achievement and savings • Mapping non-conformities and restructuring processes and procedures for contract negotiation and supplier relationship management, reducing audit-raised risks from 50 to zero points within 90 days of management. Restoring credibility of the department alongside the CFO and Presidency • Definition of success metrics (MOS), service levels, and response to stores (SLA), improving the quality of the relationship between stores and the department, which led to the Internal Customer Satisfaction Award

• Unit management, coordinating all activities, including monitor teams, cashiers, cleaning, and operational support; • Development of a project for preventive maintenance of equipment and rides; • Financial and cash flow control;

• Strategic and operational management of pet shop franchise stores, providing support for business planning and administration, strategic marketing, personnel management, and supply chain; • Involvement in franchise expansion, negotiation with landlords, and contract management; • Market analysis, competition, and consumer profiling, providing continuous improvement to the business unit; • Training, coaching, and development of teams.

Leadership in brand development strategy in the Argentine market. • Implementation of actions and plans to increase brand recognition and presence in the market. • Strategic planning and development of the supply chain. • Supervision of transportation, storage, and distribution operations to ensure efficiency and quality. • Responsible for negotiations with the factory and the company’s key clients. • Establishment of solid partnerships and mutually beneficial agreements. • Formulation and execution of strategies that resulted in a significant increase in market share. • Identification of growth opportunities and market penetration. • Development of initiatives to increase brand awareness and knowledge among consumers. • Implementation of effective marketing campaigns that contributed to greater brand visibility.

• Leadership in training and developing the negotiation team in Chile. • Implementation of strategies to enhance the team's negotiation skills. • Design and successful execution of entry into a completely new market in Argentina. • Planning and implementation of a solid strategy to drive growth and establish market presence in Argentina. • Oversight of operations in the Uruguayan market through a remote management approach. • Maintaining strategy and global alignment, ensuring the effectiveness of operations in Uruguay. • Responsible for critical procurement integration processes, working closely with Banco Santander in Argentina and Chile. • Ensuring strategy harmonization and optimization of procurement operations. • Oversight of the procurement budget of USD 140 million, ensuring efficient resource use. • Leadership and management of a team of 45 employees. • Providing regular reports and effective communication with strategic leaders, including the COO (Miami), CEO (Spain), and South Cone Country Manager (Chile).

• Pioneering initiative in the creation and development of the corporate procurement area, effectively centralizing operations in Argentina and Chile. • Unification of strategies and processes to maximize efficiency in purchasing operations. • Responsibility over a substantial budget of USD 150 million and leadership of a team of 15 employees. • Guiding the team to ensure the effectiveness of purchasing operations and maximize added value. • Achieving notable savings of up to 30% in purchasing projects, translating into savings of up to USD 1.5 million per project. • Demonstrating negotiation and analytical skills, resulting in a positive financial impact for the organization. • Establishing the foundations for a cross-geographies model operation, ensuring a unified approach to procurement operations across different locations. • Introducing new approaches and processes to improve efficiency and collaboration among teams. • Design and implementation of a new business model that drove the group's purchasing strategy. • Significant contribution to the organization's ongoing transformation and growth. • Oversight of strategic operations to ensure that purchasing activities were aligned with organizational goals. • Focus on efficiency and quality in all aspects of the supply chain. • Regular reporting and direct communication of results, challenges, and strategic plans to the organization's CEO. • Ensuring transparency and alignment with senior leadership.