marianne kastner

fulfillment associate

About

Retail Sales Associate at Fred Meyer/Kroger

Country

united states

City

portland

Industry

higher education

Skill

curriculum development, curriculum design, esl, teaching english as a second language, tesol, adult education, language teaching, tutoring, teaching, e learning, classroom, instructional design, intercultural communication, courses, academic writing

Experience

fulfillment associate

amazon

independent instructor

family support center applegate portland public schools portland or

2011-2 - 2011-5 · 4 mos

Provided community ESL instruction using self-authored FOELL curriculum and materials to multi-level, multi-generational family groups, integrating skills and interests of students of all ages and experience in family-inclusive learning environment.

retail sales associate

fred meyer/kroger

2017-8 - Present · 9 yrs 2 mos

ecommerce

portland state university bookstore

2007-9 - Present · 19 yrs 1 mo

* Direct and execute online order processing flow * delegate tasks and train temporary staff during peak sales periods * manage Amazon Seller account * provide direct customer service via face-to-face, telephone and email communication * troubleshoot and resolve order issues and discrepancies * process packages for shipment using UPS, FedEx, and USPS carriers.

Education

portland state university

applied linguistics

2006-1 - 2012-1 · 6 yrs 1 mo

Designed and implemented a multicultural, multi-generational ESL curriculum, designed a corpus of folk myths and tales of the Dakota Sioux, developed new method for analyzing cultural folk myths and stories Activities and Societies: Presented MultiGenerational curriculum and design of a Corpus of Folk Myths and Tales of the Dakota Sioux at 2010 ORTESOL Professional Conference