Mariam Sulaimon

*Process online, email and phone sales as well as ensure order and invoice accuracy *Compile sales reports and monitor sales efforts *Compiling daily, weekly and monthly sales reports *Supporting the sales department with other administrative tasks. *Following the sales process by ensuring good administrative, logistical and financial management of commercial transactions. *CRM Software proficiency- SAGE 200

*Educate customer on Product range as well as offering a variety of product related solution to clients * Receive and process orders on behalf of customers in an efficient and accurate manner as well as providing order status updates to management and clients * Follow up calls daily to customers who have expressed an interest in our products Respond to customer/field personnel inquiries and problem solving in a professional and effective fashion * Respond to customer emails in a professional manner as well as data entry of customer information * CRM Software proficiency- SAGE 200

Ensuring availability and visibility of products in retail outlets as well as being courteous and a responsible driver at all times. Monitoring and reporting all competitors activities, and ensuring all brands are available at all times with zero 'out of stock' through generating and following up on orders at all times. Maintaining a good relationship with customers and ensuring solutions to their complaints. Promoting the sales of goods and services and ensuring daily, weekly and monthly targets are met.

● Achieve company objectives through effective planning, setting sales goals, analysing performance data, and projecting future performance. ● Continuously develop personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives. ● Generate leads, and build and nurture client relationships ● Create and execute a strategic sales plan that expands customer base and extends global reach ● Meet with potential clients and grow long-lasting relationships by understanding their needs ● Track, analyse, and communicate key quantitative metrics and business trends as they relate to partner relationships

Accelerate Key Account sales out Availability of brands in Key outlets. Effective reporting of day to day sales.