Mariah Toombs

As a Key Account Manager at RXO, a leader in brokered transportation, I led the management of multi-tier customer accounts, specializing in retail and food & beverage sectors. My role encompassed overseeing both sales and operations, ensuring exceptional service and strategic growth across diverse client spaces. Key Responsibilities: ◾ Coordinated with suppliers, carriers, and internal teams to ensure timely and cost-effective delivery of products while providing the highest level of customer service to my clients. ◾ Developed and implemented strategic logistics plans to optimize supply chain performance and meet sales and operational efficiency targets. ◾ Cultivated industry-wide relationships to deliver exceptional value to both my team and clients. Achievements: ◾ Generated $9M in revenue for my team within 18 months. ◾Achieved a 94% on-time delivery rate across 7 accounts, with 4,400 shipments delivered safely and on schedule. ◾ Leveraged industry connections to implement multi-modal solutions, including drayage, cross-border, specialized, expedite, LTL, and full truckload services. Skills & Tools: ◾ Proficient in ERP systems (SAP, Oracle) and logistics management software (TMS, WMS). ◾ Skilled in data analysis, forecasting, and supply chain optimization. My role significantly contributed to the company's goal of enhancing customer satisfaction and expanding market reach by improving operational efficiency and effectiveness.