Maria Elaine C.

At Aid Plus VA, I drove the talent acquisition strategy, focusing on building a robust recruitment function that supports business growth. I optimized workforce planning and enhanced the candidate experience. My commitment to diversity and inclusion shaped a high-performing team culture, while implementing ATS and recruitment analytics improved hiring performance.

As an External Sourcing Specialist at VA Masters, I specialized in identifying and evaluating top candidates for various roles. My responsibilities included candidate sourcing and facilitating initial interviews. I played a key role in pre-screening resumes, ensuring only the most qualified candidates were presented to hiring managers.

In my role at WFH Talent - Hub, I was responsible for managing the talent acquisition process, focusing on sourcing and evaluating candidates for various positions. I conducted initial interviews and screened resumes to identify the best fits for both on-site and remote roles. My efforts contributed to building a strong pipeline of qualified candidates aligned with the company’s culture and values.

In my role as a restaurant owner, I oversaw daily operations, focusing on optimizing workflow and ensuring customer satisfaction. I dedicated time to training staff on customer service excellence and product knowledge, which fostered a knowledgeable and friendly team. Additionally, I leveraged social media to promote our brand, effectively generating leads and enhancing our market presence.

In my role as a Social Media Manager, I focused on enhancing brand visibility through strategic social media initiatives. I managed various platforms to maintain a cohesive brand voice while creating engaging multimedia content. Additionally, I ensured that all posts were timely and aligned with marketing objectives, contributing to a more robust online presence.

In my role as a Project Associate, I ensured the efficient handling of cash transactions while maintaining strict adherence to company policies. I actively monitored clients for any signs of security concerns, promptly escalating issues to management when necessary. This position honed my skills in financial accuracy and client monitoring, contributing to a secure transaction environment.

In my role at FTD, I delivered outstanding customer support through various channels, effectively addressing inquiries and resolving issues. I managed escalated concerns with empathy and strong problem-solving skills, which significantly enhanced customer satisfaction. By maintaining detailed records of interactions, I ensured thorough follow-up and resolution of issues, contributing to a positive customer experience.