Maria Paula Detrick

• Managed a portfolio of 38+ buildings in New York, coordinating multi-stakeholder projects. • Served as the primary liaison between tenants, vendors, and city agencies to manage communication. • Developed onboarding materials for tenants to enhance program alignment and building orientation. • Delivered weekly reports to leadership, highlighting project progress, challenges, and solutions.

• Managed end-to-end logistics and vendor coordination for large installation projects. • Oversaw billing, collections, and client communications, ensuring accuracy and positive customer experiences. • Introduced new project management software (monday.com) to streamline operations.

• Managed account records, ensuring accuracy in balances, payment status, and cash flow reporting. • Collaborated with sales and project management teams to align billing with project and client expectations. • Communicated directly with clients regarding invoices, payment terms, and discrepancies, promoting timely collections.

• Co-owned and managed the Williamsburg location of Pueblo Querido, overseeing retail operations and customer engagement since 2020. • Hired and developed a team of 6 employees, instilling a culture of exceptional service and accountability. • Implemented effective store policies for inventory management and health/safety compliance, enhancing operational efficiency. • Successfully managed vendor relationships and cash handling, ensuring financial accuracy and supply chain effectiveness.