Maria Luisa Bernabe

Director of Sales and Channels @ FCS Solutions

About

With over 20 years of expertise in the hospitality industry, Luisa or Lui has established herself as an accomplished hotelier specializing in sales, marketing reservations, lead generation, revenue management, and front office. Drawing upon her extensive experience and deep understanding of the challenges hoteliers face in today's rapidly evolving technological landscape, Luisa has honed her focus on delivering the comprehensive operational solution - FCS1 - to efficiently streamline daily processes and generate significant cost savings for hotels. Armed with this powerful piece of technology, Lui is poised to help hotels tackle their operational challenges and create exceptional guest experiences by optimizing their housekeeping functions, managing their assets, automating service delivery, and promptly addressing incidents and complaints. As she aspires to make a difference, Lui also educates through public speaking engagements. To balance things, Lui makes time for her hobbies plus the gym, joins marathons, does home workouts, plays golf, bonds with her family and 14-year-old daughter – Gabie over movies; volunteers for PAWS / World Vision, and most importantly serves God through administrative works (transcription services and creative writing) for Victory Christian Fellowship – Katipunan.

Country

Philippines

City

Metro Manila

Industry

Information Technology & Services

Skill

Strategy, Direct Sales, Customer Retention, Customer Service Management, Deal Closure, Public Speaking, Solution Selling, Software as a Service (SaaS), Digital Marketing, Hotels, Hospitality Industry, Pre-opening, Hospitality Management, Hospitality, Yield Management, Revenue Analysis, Marketing, Event Management, Rooms Division, Marketing Strategy

Experience

Director of Sales and Channels

FCS Solutions

2021-12 - Present · 4 yrs 10 mos

Philippines

Premiere Property Specialist

RHK Land Corporation

2021-9 - 2021-11 · 3 mos

The Velaris Residences - Bridgetowne

Director of Sales and Marketing

Rancho Bernardo Luxury Villas and Resort

2020-12 - 2021-8 · 9 mos

Rancho Bernardo is a new, upscale property in Bagac, Bataan. At its pre opening stage, our villas and amenities are gearing up for 2021's new normal.

Head - Corporate Sales

RedDoorz

2020-8 - 2020-12 · 5 mos

Philippines

Virtual Assistant

Cyberbacker Careers

2020-7 - 2020-12 · 6 mos

Inside sales agent and appointment setter for a top KW real estate agent.

Group Director of National Sales

PHINMA Hospitality, Inc./Paramount Hotels & Facilities Management Co., Inc.

2017-12 - 2020-7 · 2 yrs 8 mos

2F PHINMA Plaza, 39 Plaza Drive, Rockwell Center, Makati City 1200

Lead the National Sales team who is tasked to support 20 hotels (14 Microtel by Wyndham, 1 TRYP by Wyndham, 5 Paramount hotels) with their Property Sales Offices by way of working closely with the Wyndham Hotels and Resorts global office for account RFPs/wish lists – through Lanyon, Cvent, G.O. Leads and collaborations with other international site selection platforms; application of effective account management system for the group’s “institutional accounts” as main functions. While spearheading projects such as rolling out of a sound incentive program, launch the CRM system and ensure sales processes are followed during sales calls, telesales, chain-wide contracting/accreditation, trade shows/GMM/product updates/room selling activities/B2B, networking event representations, sponsorships, staff augmentation and training/coaching, local wish lists, facilitation of property visits for alignment meetings, organization of workshops/trainings, familiarization tours, provincial/international trips, cross property trainings, representation of provincial properties. All towards helping the properties achieve contracted segment targets while providing guidance and directions to all property sales personnel.

Director of Sales and Marketing

Hotel H2O

2015-11 - 2017-11 · 2 yrs 1 mo

Behind Quirino Grandstand, Luneta, Manila

Director of Sales and Marketing

Oracle Hotel and Residences

2014-7 - 2015-8 · 1 yr 2 mos

Director of Sales and Marketing

Ramada by Wyndham Manila Central

2013-12 - 2014-6 · 7 mos

Director, Business Development

8LEAPS

2012-10 - 2013-10 · 1 yr 1 mo

With paying it forward as our main thrust, our group offers and conducts seminars both for students and hospitality professionals through customized training modules on service that is integrated with fun and is proudly Filipino. USP: We genuinely CARE. We don't drop, until we feel the need to stop.