Maria Evagora

With over 20 years in the Travel and Tourism Industry, I initially started my career as a flight attendant. I later changed course and went onto become a Hotel Representative for the UK’s leading Tour Operator in Cyprus. After gaining years of experience, facing and dealing with guests, I became an expert in managing all aspects of the Hospitality Industry with particular emphasis on Customer Service, Complaint Handling, and Sales. After successfully delivering excellence in Service and Sales I was officially recognized and was awarded top performer island-wide for 6 consecutive years, over a team of more than 40 Representatives. This sustained success led to being promoted to Head Representative, then quickly to Resort Manager. My responsibilities involved overseeing the general operation on the island of Cyprus, to the management of all logistics, in addition to the island wide delivery of exceptional customer service and sales performance standards. My role also encompassed the execution of Hospitality, Customer Service, Sales, and Management training of all Representatives and Resort Managers. I joined the Progress International team in 2012 as a Trainer and I specialized in Hospitality, Customer Service, and Sales. Progress International, is the leading Training Company for the Cruise Ship Industry within Europe and world-renowned for Training courses within the Tourism Industry with specialization in the Hospitality and Service sectors. Whilst maintaining my role as a freelance Trainer, I dedicated six successful years to a dynamic career in real estate with Buy Home Estate agency. I have now embarked on a new and exciting chapter in my professional journey. I have recently joined the esteemed LIV Collections team, assuming the pivotal role of Sales and Marketing Manager. My responsibilities at LIV Collections encompass overseeing the sales and marketing strategies for their three boutique hotel apartment properties. As the company has now ventured into property development, my role in marketing will be pivotal in facilitating the construction and sales of these properties.