Mari Larsen

Customer Care Representative @ easihair pro

Country

United States

City

San Marcos

Industry

Consumer Goods

Skill

Attention to Detail, Data Entry, Computer Literacy, Administrative Assistance, Customer Service Representatives, Administration, Microsoft Excel, Microsoft Word, Customer Service, English, Outlook, Photoshop, Hair Cutting, Hair Straightening, Hair Care, Quality Control, Microsoft Office, Hair Extensions, Makeup Artistry, Cosmetology

Experience

Customer Care Representative

easihair pro

2018-9 - Present · 8 yrs 1 mo

Vista, California, United States

Answer phones, respond to emails, process customer orders, approve online access to website or app, set up all new customer accounts in NetSuite

Order Management Specialist

Lytx, Inc.

2017-5 - 2017-12 · 8 mos

Greater San Diego Area

Create, process, and review sales quotes and related contract documents Work on problems related to non-standard ordering process and requests Daily interaction with both internal and external clients Partner with sales and other front-line teams to capture a complete picture of the order detail Assist a team of 6 Sales Managers with placing orders and following up with customers Other duties as assigned.

Junior Account Manager

Jon Renau

2011-6 - 2017-4 · 5 yrs 11 mos

Vista, California

Handle all communication with our factory on a daily basis, oversee all incoming and outgoing custom orders, communicate with clients regarding custom orders, quality control each individual custom order, assist all account managers with Hair Replacement.

Front Desk Coordinator

Capriccio Salon & Spa

2010-1 - 2011-5 · 1 yr 5 mos

Carlsbad, California

Answer all phone calls, schedule appointments, cashier, order all products, keep track of product inventory, assisting stylists with blow-dry's, shampoo and conditions on clients.