margarita velasco

universal banker

About

I am an energetic, self motivated individual. I would like to expand my abilities by growing in the Banking Industry. I am Bilingual in both English and Spanish. I would love to show my talents in your company.

Country

united states

City

fond du lac

Industry

banking

Skill

customer service, microsoft office, management, manufacturing, banking, money management, bilingual communications, problem solving, teamwork

Experience

bi-lingual customer service representative

bank mutual

2016-1 - 2017-5 · 1 yr 5 mos

* Process saving and checking deposits and withdrawals * Identify each customer for personal information on bank account * Identify counterfeit currency * Count and verify coins and currency * Issue personal money orders and cashier checks * Attend required trainings in classroom or via internet * Assisted in problem solving * Chosen as the Communication Coordinator * Awarded "Customer Experience Hero" in May 2017

bi-lingual customer service supervisor

pick 'n save

2012-4 - 2014-8 · 2 yrs 5 mos

* Managed the customer service clerk department * Communicated accordingly with other departments * Documented store incidents and handled electronic transactions * Interacted with loyal customers on a daily basis and monitored daily store volume * Arranged Customer Service clerks accordingly * Awarded Employee of the Month

retail floor-set associate

american eagle outfitters

2013-11 - 2014-3 · 5 mos

Moved and displayed merchandise Organized mannequin fixtures to accommodate store plans

seasonal finishing technician

quad/graphics

2014-1 - 2015-1 · 1 yr 1 mo

* Remove bad product from machine * Assist crew members with duties such as down piling, adjusting steamers, loading product * Observe and monitor machine operations to determine whether adjustments were needed.