Marena Heap G.G. Appraiser
Senior Manager, Quality and Appraisals - SSW Signet Services @ Signet Jewelers
About
Dynamic and motivated jewelry professional, having over 26 years of experience in the jewelry and appraisal industry, with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals. Previous owner of All That Shines LLC offering appraisal services, bought and sold jewelry estates, and offered sales of fine vintage jewelry. Currently is the Quality Assurance Manager and Senior Appraiser for Blue Nile.
United States
Seattle
Retail
Quality Management, Business Process Improvement, Sales Management, Microsoft Excel, Lean Manufacturing, Vendor Management, Customer Experience, Trend Analysis, Retail, Management, Team Leadership, Employee Training, Product Development, Business Strategy, Problem Solving, Team Building, Cross-functional Team Leadership, Purchasing, Project Management, Leadership
Experience
Senior Manager, Quality and Appraisals - SSW Signet Services
Signet Jewelers
Seattle, Washington, United States
Quality Assurance Manager and Senior Appraiser
Blue Nile
Seattle, Washington, United States
Quality Assurance Supervisor and Senior Appraiser
Blue Nile
United States
Lead Gemologist and Senior Appraiser
Blue Nile
Seattle, Washington, United States
Senior Quality Assurance Inspector, Senior Appraiser and Colored Stone Subject Matter Expert
Blue Nile
Greater Seattle Area
Current duties include diamond and gemstone inspection on both loose and mounted goods. Responsible for all colored gemstone testing at the sample review process to eliminate synthetic or treated material not accepted by company standards. Lead role in the "extraordinary" line, being solely responsible for all inspection and appraisal creation. Company's lead senior appraiser creating all appraisal templates associated to the jewelry.
Owner
All That Shines LLC
Richland/Kennewick/Pasco, Washington Area
Owner and operator of a jewelry store specializing in antique, period and costume jewelry, as well as providing appraisal services for purposes of divorce, estate tax, and insurance.
Jewelry Appraiser/Estate Buyer/Customer Service
Columbia Gem and Jewelry
Richland/Kennewick/Pasco, Washington Area
Provided jewelry appraisals and conducted gemological identification, authentication, and merchandise quality control. Lead sales associate and curator of the store's antique and vintage jewelry selection. Mentored by Vincent Rundhaug G.G., researcher for Gemguide on all aspects of fancy colored diamonds.
Education
GIA (Gemological Institute of America)
Graduate Gemologist
The Evergreen State College
Environmental Science
Marena Heap G.G. Appraiser's Contact Information
Phone
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