Marel R
Personal Shopper @ Loblaw Companies Limited
About
Currently pursuing a Bachelor of Arts in Philosophy at the University of Toronto; graduation expected in June 2026. As a Personal Shopper at Loblaw Companies Limited, actively assist customers with product inquiries, manage time-sensitive online orders, and collaborate with delivery and customer care teams to ensure seamless service. Core competencies include customer service, inventory management, and collaboration.
Canada
Toronto
Retail
Teamwork, Problem Solving, Inventory Management, Sales, Digital Marketing, Customer Service, Customer Value Creation, Customer Service Management, Metrics, Service Metrics
Experience
Personal Shopper
Loblaw Companies Limited
Toronto, Ontario, Canada
• Assisted an average of 15 customers per shift with product inquiries and order-related issues. • Managed 8 to 12 active online orders simultaneously, fulfilling 40 to 60 items under strict time constraints. • Coordinated with delivery drivers and customer care teams to resolve order discrepancies and billing adjustments.
Cashier
No Frills
Toronto, Ontario, Canada
• Managed checkout lines of over 20 customers during peak hours, ensuring speed and accuracy. • De-escalated customer frustrations by resolving pricing and order concerns in real time. • Maintained professionalism and composure in high-pressure, high-volume environments.
Service Clerk
Real Canadian Superstore
Mississauga, ON
• Organized and transported over 300 carts per shift, enhancing operational efficiency. • Assisted customers with directions, carry outs, and inquiries across various departments. • Identified and reported safety hazards, ensuring compliance with store policies.
Education
University of Toronto
Philosophy
University of Windsor
Philosophy
St. Clair College
Liberal Arts and Sciences/Liberal Studies
Marel R's Contact Information
Phone
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